Branch Technical Operations Manager

Company Name: Bio-Xin Cosmeceuticals

Location: Dhaka

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202676045

Bio-Xin Cosmeceuticals Bio-Xin Cosmeceuticals is a leading provider of advanced skincare solutions, combining cutting-edge science with the finest natural ingredients. Our mission is to enhance beauty and wellness through innovative products and exceptional customer service. We are committed to making a positive impact on our customers' lives and the community.

Job Purpose The Branch Technical Operations Manager will ensure the safe, standardized and effective operation of aesthetic devices, treatment protocols and technical service delivery across all Bio-Xin branches. The position will provide technical training and practical competency development for Skin Therapists and Doctors on aesthetic-device applications, treatment workflows, device safety, troubleshooting and cosmeceutical product integration.

This is a hands-on, branch-focused role that combines aesthetic-device expertise, clinical training, treatment quality assurance, technical compliance and operational coordination.

Key Responsibilities

• Aesthetic Device Management
• Device expertise: Maintain comprehensive knowledge of all aesthetic devices used across Bio-Xin branches, including operating principles, indications, contraindications, parameters, consumables and safety requirements.
• Safe operations: Ensure devices are installed, operated, cleaned, stored and maintained according to manufacturer instructions and Bio-Xin SOPs.
• Standardization: Develop device-operation guidelines, safety checklists and treatment-room protocols.
• Asset performance: Monitor device condition, utilization, calibration, preventive maintenance and breakdown history.
• Technical coordination: Work with suppliers, engineers and branch teams on installation, servicing, calibration and repair, and immediately remove unsafe or defective equipment from service.
• Training of Skin Therapists
• Structured training: Conduct theoretical and hands-on training on approved aesthetic treatments.
• Practical competency: Train therapists on device preparation, room setup, client preparation, parameter selection within approved protocols, handpiece techniques, infection prevention, post-treatment care and emergency response.
• Assessment: Use demonstrations, simulations, supervised practice and competency assessment to confirm safe application.
• Continuous improvement: Provide refresher and corrective training based on branch observations, incidents, complaints and performance gaps.
• Scope control: Ensure therapists do not perform procedures beyond their authorized scope or demonstrated competency.
• Technical Training Support for Doctors
• Clinical application: Train and support Doctors on technical operation and clinical application of aesthetic devices within their professional scope.
• Technical science: Explain device mechanisms,

Requirements

• Experience: 5-8 years
• Education: biomedical engineering
• Skills: technical sales, medical staff supervision, medical equipment operation, technicalsales, technical services, medical equipment knowledge, staff training

Last Date of Application: 15 November 2026