Brand Manager

The Brand & Sales Support Lead is a leadership role within the Marketing Department responsible for ensuring that Sales teams receive structured, proactive marketing support throughout the customer lifecycle. The role bridges Marketing and Sales by providing pipeline support, proposal development, business reviews, sales enablement materials, and account growth initiatives. Its primary objective is to transform Marketing from a reactive support function into a strategic partner that helps drive revenue growth and customer retention.

Key Responsibilities

1. Sales Team Support & Coverage Management

• Lead marketing support for assigned Sales teams.
• Prioritize support requests, proposals, and account initiatives.
• Assign and oversee work of Brand and Product Assistants.
• Monitor support capacity, account priorities, and escalation needs.
• Maintain visibility on sales pipeline requirements and business opportunities. [Brand_and_...d_KPIs (2) | Word]

2. Customer Lifecycle & Pipeline Support

• Manage lifecycle marketing activities across customer stages, from awareness to retention and renewal.
• Monitor lead-generation activities and dormant account opportunities.
• Maintain lifecycle and opportunity trackers.
• Identify gaps in sales data and coordinate corrective actions. [Brand_and_...d_KPIs (2) | Word]

3. Proposal Development & Client-Facing Readiness

• Lead proposal strategy and presentation development.
• Coordinate decks, mockups, case studies, and supporting materials.
• Ensure client-facing presentations are accurate, compelling, and aligned with sales objectives.
• Participate in client meetings when marketing expertise is required. [Brand_and_...d_KPIs (2) | Word]

4. Cross-Functional Coordination & Governance

• Collaborate with Product, Business Development, Creative, Finance, and Operations teams.
• Ensure proposals and sales materials are validated before release.
• Manage approval workflows for sensitive client commitments.
• Recommend process improvements to increase efficiency and service quality.

Qualifications

• Technical Knowledge: Deep understanding of brand management, sales enablement, customer lifecycle program execution, proposal strategy, account research, and client presentation development, along with a solid grasp of OOH media formats and product positioning.
• Behavioral Competencies: Possesses strong client-facing confidence, strategic thinking, business clarity, meticulous follow-through, good judgment in validations and escalations, and strong ownership of assigned Sales team support.
• Job Requirements: Bachelor’s degree in Marketing, Business, Communications, or a related field, with proven experience in brand management, account marketing, sales support, or a client-facing marketing role. Must have strong presentation, writing, stakeholder management, and multi-project prioritization skills.

Benefits

• HMO and Group Life Insurance
• Anytime Fitness Membership
• 12 days Vacation Leave and 12 days Sick Leave
• Unused leave credits convertible to cash
• Birthday Allowance and Newlywed Benefits
• Bereavement Leave with Financial Assistance
• Professional Trainings and Ambassador Awards recognition
• Quarterly Company Events