Brand Retail Supervisor

Job Responsibilities

• Initially work hands-on in Flyco offline stores to understand products, sales processes, customer service, store operations, and local market conditions.
• After probation, take responsibility for managing Flyco SPG teams across offline stores and sales channels, including scheduling, supervision, performance monitoring, and coaching.
• Ensure consistent implementation of brand, visual merchandising, service, and operational standards through regular store visits and follow-up.
• Monitor sales performance and market trends, identify operational issues, and drive improvements in retail execution.
• Conduct training on sales techniques, product knowledge, new launches, and brand standards to develop the local sales team.
• Act as the key liaison between the Indonesia retail team and Flyco China HQ, ensuring HQ strategies and standards are properly implemented.
• Travel to Shanghai HQ every 1–2 months for reporting, business review, product training, and brand updates.

Requirements

• Fluent in Mandarin and good English communication skills.
• Experience in retail supervision, store management, sales team management, or staff training preferred.
• Strong leadership, execution, communication, and problem-solving skills.
• Able to work independently and manage teams under dual-line management.
• Willing to travel regularly to Shanghai for business and training.
• Willing to start with hands-on store experience before taking full responsibility for the retail team.