Broadcast System Engineer

Job Summary

Are you passionate about solving complex technical challenges at the intersection of video engineering and cutting-edge software. Evertz India is looking for a Broadcast System Engineer to join our team and deliver expert-level support across software-defined video networking, video compression, content processing systems, orchestration platforms, and network monitoring tools. This position offers the opportunity to work at the forefront of broadcast technology, collaborating with engineering teams and customers to ensure optimal system performance and rapid issue resolution.

Role Responsibilities

• Conduct on-site visits to customer locations for service, support, and system validation
• Manage the operation of different events and demonstrations for Evertz product lines
• Support flexible shift schedules to ensure round-the-clock operational coverage
• Perform system testing, including functionality, configuration, scalability, and security validation
• Provide Tier-2/Tier-3 support, gathering information from customers, creating and tracking Jira tickets, and driving root-cause analysis through to resolution
• Identify, troubleshoot, and escalate issues arising from in-house and customer system testing
• Collaborate closely with development teams to resolve complex, high-impact customer issues
• Build and maintain Bash/Python automation scripts for system operations and testing
• Produce clear technical documentation, including patch upgrades and fix reports
• Lead system-level regression testing, comparing pre- and post-upgrade performance
• Support remote customer systems, including upgrades, troubleshooting, and rollback procedures
• Ensure compliance with all Evertz policies and procedures
• Perform other related duties as required

Skills Experience

• Bachelors degree in Electronics, Telecommunications, Computer Science, or a related field
• 4-7 years of experience in broadcast engineering, system support, or technical operations
• Solid understanding of broadcast workflows, video streaming, and media systems
• Hands-on experience with functional, regression, configuration, and performance testing
• Proven track record in Tier-2/Tier-3 support, troubleshooting, and root-cause analysis
• Proficiency in Linux/Unix environments and core networking concepts (TCP/IP, routing, switching)
• Experience with Jira or similar tools for issue tracking and management
• Working knowledge of Bash/Python for automation and system operations
• Experience supporting customer-facing or production systems
• Willingness to work flexible shifts and travel for on-site customer engagements
• Good communication and documentation skills

Traits We Value

• A problem-solver with sharp analytical instincts
• A customer-focused approach with effective communication
• Ability to collaborate across teams and work independently
• Flexibility to adapt in a fast-paced broadcast environment

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.