Broker Manager - Remote (BE)

About Stoïk
Founded in 2021, Stoïk is Europe's leading insurtech company specializing in cyber risk, with the ambition of becoming the "CISO of Europe." The company was created to address a structural gap: while cyber threats have become one of the biggest risks for businesses, most existing solutions remain fragmented, too technical, or are designed only for large enterprises.
Stoïk takes a 360° approach by seamlessly combining cyber insurance, continuous risk prevention, threat detection, and an in-house incident response team— increasingly powered by proprietary AI technologies. This enables Stoïk to support companies before, during, and after a cyberattack, helping them maintain business continuity, reduce financial losses, and recover more quickly.
With more than €70 million in funding from top-tier investors (a16z, Alven, Munich Re), Stoïk protects more than 13,000 companies across six European countries (France, Germany, Spain, Belgium, Austria and the Netherlands) and works with more than 2,000 broker partners.

WHAT YOU WILL DO

• Manage and develop a large portfolio of broker relationships remotely, acting as their primary point of contact for all questions related to our cyber insurance and cybersecurity solutions.
• Manage a high volume of activities and multiple requests simultaneously in a structured, reliable, and service-oriented manner.
• Build strong, trusted relationships remotely through fast response times, clear communication, and excellent service.
• Continuously engage broker partners, support them in their day-to-day business, and ensure that Stoïk becomes their preferred cyber partner.
• Work daily and in a highly structured way with our CRM (HubSpot) and Slack, becoming a true power user of these tools.
• Ensure accurate documentation, clear prioritization, and full visibility over all ongoing activities and pipelines.
• Work closely with the Sales, Operations, and Underwriting teams to make processes efficient, scalable, and customer-friendly.

WHAT YOU BRING

• You enjoy working with many different contacts at the same time while always keeping a clear overview.
• Excellent organizational and prioritization skills—you work in a structured, reliable, and data-driven way.
• A strong affinity for tools and systems; ideally, you already have some experience with CRM systems (e.g. HubSpot) and Slack, or you are highly motivated to become excellent with them quickly.
• You enjoy service-oriented communication via phone, email, and video calls.
• A sales or customer service mindset, even if you don't yet have many years of experience in the insurance industry.
• A willingness to learn and an openness to developing expertise in cyber insurance and cybersecurity.
• Excellent Dutch skills and confident communication in French and English.

WHAT YOU CAN LOOK FORWARD TO

• A hybrid working model, with the possibility of working from our Mechelen office if you are based in the area.
• A working environment that enables you to do your best work, supported by clear processes and a modern tech stack.
• A structured onboarding experience and exciting career development opportunities.
• Regular team events, offsites, and in-person gatherings—including in Paris.
• A competitive salary with a performance-based bonus scheme.
• An open, international culture built on equality—where the best ideas always win.