Brunch Service Manager

Job Summary

Breakfast Club is seeking a Brunch Service Manager to oversee daily brunch service and coordinate restaurant staff, guest services, and front-of-house operations. This role focuses on maintaining efficient service workflows, supporting employee performance, resolving guest concerns, and ensuring a welcoming dining environment. The manager works closely with kitchen leadership to maintain food quality, order accuracy, and consistent service standards during busy breakfast and brunch periods.

Common Job Roles

• Brunch Service Manager
• Breakfast Service Manager
• Restaurant Service Manager
• Front-of-House Manager
• Dining Operations Manager

Key Responsibilities

• Oversee daily breakfast and brunch service operations.
• Supervise, train, and support servers, hosts, and other front-of-house employees.
• Coordinate staff assignments and service coverage during peak dining periods.
• Monitor guest flow, seating arrangements, order timing, and service efficiency.
• Maintain high standards of hospitality, professionalism, and customer satisfaction.
• Handle guest complaints and resolve service issues promptly.
• Coordinate with kitchen staff to support accurate orders and timely food delivery.
• Assist with staff scheduling, shift planning, and attendance coordination.
• Monitor dining room cleanliness, table presentation, and service station organization.
• Support inventory monitoring and replenishment of front-of-house supplies.
• Review customer feedback and identify opportunities to improve service.
• Maintain accurate shift reports, service records, and operational documentation.
• Ensure compliance with food safety, sanitation, cash-handling, and workplace safety procedures.
• Assist with opening, closing, and other restaurant management duties.

Requirements

• High school diploma or equivalent required; hospitality or restaurant management education is an asset.
• Previous restaurant, breakfast service, brunch, or hospitality experience preferred.
• Supervisory or restaurant leadership experience is an advantage.
• Strong communication, leadership, and interpersonal skills.
• Excellent customer service and conflict-resolution abilities.
• Strong organizational and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer, POS, scheduling, and reporting proficiency.
• Reliable, professional, and available to work assigned shifts, including mornings and weekends when required.

Preferred Skills

• Experience managing breakfast, brunch, or high-volume restaurant service.
• Knowledge of front-of-house procedures and guest service standards.
• Familiarity with POS systems, reservation tools, and staff scheduling software.
• Strong team leadership and employee coaching abilities.
• Ability to manage service challenges and improve operational efficiency.
• Good inventory awareness and cost-control understanding.
• Commitment to hospitality, cleanliness, and consistent service quality.

About the Company

Breakfast Club is identified as the restaurant associated with this position. This description is tailored to a breakfast and brunch service environment; applicants should confirm the specific responsibilities and availability of the role with the employer.

Pay: $19.00 - $22.00 per year

Benefits:

• Relocation assistance

Work Location: In person