Budtender

About Us:

At The Herbal Care, we are proud to be pioneers in New York City’s legal recreational cannabis industry. Our commitment to excellence is reflected in our carefully curated, premium selection of lab-tested marijuana and CBD products and innovative customer service approach. Located in the heart of the Upper East Side, our dispensary provides a high-end, art gallery-inspired shopping experience designed for both new and experienced consumers. Our mission is to redefine the cannabis retail experience through innovation, education, and an unwavering commitment to quality and customer satisfaction.

Key Responsibilities:

Customer Service: Provide outstanding customer service by assisting customers with product selection, answering questions, and offering product recommendations based on their preferences and needs.

Product Knowledge: Stay up-to-date on the latest cannabis products, strains, and consumption methods. Educate customers about the effects, benefits, and proper usage of various products.

Compliance: Ensure strict adherence to all state and local cannabis laws and regulations. Verify customer IDs, maintain accurate records, and follow security protocols.

Sales and Upselling: Effectively communicate product information and promotions to customers. Upsell and cross-sell products to increase sales and enhance the customer experience.

Inventory Management: Assist in receiving and organizing product shipments. Monitor inventory levels and report shortages or discrepancies to management.

Cash Handling: Accurately handle cash transactions, provide change, and reconcile cash drawer at the end of shifts.

Cleanliness and Organization: Maintain a clean and organized store environment, including product displays and sales counters.

Team Collaboration: Collaborate with fellow budtenders and store management to ensure smooth daily operations and a positive work environment.

Miscellaneous: Additional tasks, as needed

About You:

Minimum 21+ years of age

Legally authorized to work in cannabis in New York

Prior retail or customer service experience is an asset

Want to grow and develop sales and customer Service skills

Benefits:

Competitive hourly wage and opportunities for tips.

Training and ongoing education in the cannabis industry.

Supportive and inclusive work environment.

Potential for career advancement within the cannabis industry.

The Herbal Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Herbal Care makes hiring decisions based solely on qualifications, merit, and business needs at the time.