Budtender

Position: Budtender

Reports to: General Manager & Assistant Manager

Reporting to the General Manager and Assistant Manager, this position will be responsible for assisting customers, recommending products, and ensuring a positive and informative experience for all patrons. You must be passionate about the cannabis industry, possess excellent communication skills, and be committed to providing outstanding customer service.

Principles

Customer-Centric Approach:

· Demonstrate a commitment to providing exceptional customer service.

· Anticipate customer needs and proactively address inquiries.

Education and Advocacy:

· Act as a cannabis advocate by sharing accurate and up-to-date information with customers.

· Provide educational resources to promote responsible cannabis use.

Professionalism and Compliance:

· Uphold the highest standards of professionalism and integrity.

· Ensure strict adherence to all legal and regulatory requirements governing the cannabis industry.

Teamwork and Collaboration:

· Foster a collaborative and positive work environment by supporting team members.

· Contribute to team discussions and initiatives aimed at enhancing overall dispensary performance.

Continuous Learning:

· Stay informed about industry developments, product updates, and best practices.

· Actively seek opportunities for personal and professional development within the cannabis field.

Responsibilities:

Customer Service:

· Greet and assist customers in a friendly and welcoming manner.

· Provide detailed information about various cannabis products, including strains, edibles, concentrates, and accessories.

· Answer customer inquiries and address concerns with professionalism and expertise.

· Create a positive and comfortable atmosphere for patrons.

Product Knowledge:

· Stay informed about the latest cannabis products, strains, and industry trends.

· Educate customers on the effects, benefits, and usage of different cannabis products.

· Assist customers in making informed purchasing decisions based on their preferences and needs.

Sales and Transactions:

· Accurately and efficiently process sales transactions using the dispensary's point-of-sale system.

· Upsell and cross-sell products to enhance the customer's experience.

· Handle cash and maintain cash register accuracy.

Compliance:

· Adhere to all local and state regulations regarding the sale of cannabis products.

· Verify customer age and identification in compliance with legal requirements.

· Maintain a clean and organized work environment to ensure compliance with health and safety standards.

Team Collaboration:

· Work collaboratively with other team members to achieve sales targets and maintain a cohesive work environment.

· Communicate effectively with colleagues to share product knowledge and customer feedback.

· Other duties as assigned by management.

Qualifications:

· Must be 21 years of age or older.

· Previous experience in a customer service or retail environment is preferred.

· Knowledge of cannabis strains, products, and consumption methods is highly desirable.

· Excellent communication and interpersonal skills.

· Ability to work in a fast-paced environment.

· Strong attention to detail and accuracy.

· Familiarity with point-of-sale systems is a plus.

Physical Requirements:

· Ability to stand for extended periods.

· Lift and carry up to 25 pounds.

· Comfortable working in a cannabis dispensary environment.

EOE

Pay: $17.00 - $20.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person