Budtender

Job Overview
Join our dynamic team as a Budtender, where you will be the friendly, knowledgeable face guiding customers through their cannabis journey. Your enthusiasm and expertise will help create a welcoming environment, ensuring each guest receives personalized service and accurate product recommendations. This role offers an exciting opportunity to combine retail sales skills with industry-specific knowledge, all while fostering a positive and engaging shopping experience.

Duties

• Greet customers warmly and provide exceptional customer service, addressing their needs with professionalism and enthusiasm
• Educate customers on product features, effects, and usage through engaging product demos and detailed explanations
• Assist customers in selecting products that best suit their preferences and needs, upselling where appropriate to enhance their experience
• Operate the point-of-sale (POS) system accurately for transactions, including cash handling and processing payments efficiently
• Maintain organized merchandising displays and ensure products are well-stocked and visually appealing
• Conduct inventory checks, stock replenishment, and assist with stock rotation to keep the sales floor fresh and inviting
• Demonstrate excellent phone etiquette when handling inquiries or taking orders remotely, ensuring clear communication at all times

Requirements

• Previous retail sales experience, preferably in a grocery store or similar customer-focused environment
• Supervising experience is a plus, demonstrating leadership skills and team collaboration abilities
• Ability to perform basic math calculations for cash handling, retail math, and inventory management
• Strong communication skills in English; bilingual abilities are highly desirable to serve diverse customer bases
• Experience with POS systems and cashiering processes to ensure smooth transactions
• Knowledge of merchandising, stocking procedures, and product demos to enhance the shopping environment
• Excellent customer service skills with a friendly attitude and professional phone etiquette
• Familiarity with cannabis or related products is preferred but not required; willingness to learn industry-specific knowledge

Join us to be part of an energetic team dedicated to delivering top-tier service in a vibrant retail setting. Your passion for helping others combined with your sales expertise will make a real difference in our customers’ experiences!

Pay: $19.61 - $21.00 per hour

Work Location: In person