Budtender

SUMMARY

The Budtender delivers an exceptional patient experience through outstanding customer service, product knowledge, and operational excellence while maintaining compliance with company policies and Florida regulations.

KNOWLEDGE, SKILLS & ABILITIES

Customer Service; Product Knowledge; Communication; Cash Handling; POS Systems; Inventory Management; Teamwork; Time Management; Compliance; Problem Solving.a

BENEFITS

Full-time employees are eligible after 90-day probationary period:

• Medical (50% employer paid premium)
• Dental (50% employer paid premium)
• Vison (50% employer paid premium)
• Life Insurance
• AD&D Insurance
• Critical Care insurance
• Short term Disability
• Long term Disability
• Prescription plan
• Paid time off
• Sick Time

Full-time and part-time employees:

• Paid Holidays
• Paid Training
• Opportunity for Career Advancement from within

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide exceptional patient service, educate patients, recommend products, process transactions, verify identification, maintain inventory, follow SOPs, support compliance, assist with merchandising, maintain store cleanliness, and support the Store Manager and Keyholders.

QUALIFICATIONS

High School Diploma or GED required. One year of retail or customer service experience is preferred. Work evenings, weekends, and holidays.

KEY PERFORMANCE INDICATORS

Customer Satisfaction; Sales Performance; Average Transaction Value; Inventory Accuracy; Cash Accuracy; Compliance; Attendance; Mystery Shop Scores.

PHYSICAL REQUIREMENTS

Stand and walk for extended periods; lift up to 30 pounds; work evenings, weekends, and holidays.

LEADERSHIP EXPECTATIONS

Represent Indiva Cannabis with professionalism, integrity, and a patient-first mindset while contributing to an exceptional retail experience.