Builder Services Coordinator

Builder Services Coordinator

Landlock Pest Control

Landlock Pest Control is seeking a highly organized, dependable, and communication-driven Builder Services Coordinator to support our growing Builder Pretreatment Department.

This position serves as a key point of coordination between home builders, construction superintendents, office staff, and our field pretreatment technicians. The Builder Services Coordinator is responsible for making sure new-construction pest and termite pretreatments are scheduled correctly, communicated clearly, documented properly, and completed within required construction timelines.

This is an excellent position for someone who enjoys working in a fast-paced environment, managing multiple schedules, communicating with contractors and builders, and keeping projects organized from start to finish.

Primary Responsibilities

The Builder Services Coordinator will be responsible for:

• Managing incoming builder pretreatment requests and scheduling services with field technicians.
• Communicating directly with builders, superintendents, project managers, and construction personnel.
• Coordinating termite pretreatments and other builder-related pest control services around construction schedules.
• Monitoring upcoming jobs and ensuring services are completed before critical construction stages.
• Confirming jobsite addresses, lot numbers, builder information, service requirements, and scheduling details.
• Reviewing technician schedules and assigning builder work efficiently based on location and availability.
• Maintaining accurate service records, notes, documentation, and job information within company systems.
• Following up on incomplete, rescheduled, inaccessible, or delayed jobs.
• Communicating schedule changes quickly to both builders and field technicians.
• Tracking completed services and helping ensure appropriate documentation is submitted.
• Assisting with builder account questions, service requests, and general customer service.
• Working closely with management and field leadership to resolve scheduling or operational issues.
• Helping identify recurring scheduling problems and opportunities to improve department efficiency.
• Maintaining professional relationships with existing builder partners.
• Supporting the continued growth and development of Landlock's Builder Services Department.

What We're Looking For

The ideal candidate is someone who is:

• Extremely organized and detail-oriented.
• Comfortable managing multiple jobs, customers, and schedules simultaneously.
• Able to prioritize tasks when construction schedules change unexpectedly.
• Confident communicating by phone, email, and text with contractors and customers.
• Professional and comfortable working with builders, superintendents, technicians, and management.
• Able to think independently and solve scheduling problems.
• Dependable and consistent with follow-through.
• Comfortable working in a fast-paced office environment.
• Able to learn construction terminology, termite pretreatment procedures, and pest-control terminology.
• Comfortable using scheduling software, email, spreadsheets, and other business applications.

Preferred Qualifications

Previous experience in any of the following is helpful but not required:

• Construction scheduling
• Homebuilding
• Pest control
• Termite services
• Dispatching
• Service coordination
• Property management
• Customer service
• Administrative coordination
• Field service operations

Experience working directly with builders, contractors, subcontractors, or construction superintendents is especially valuable.

What Success Looks Like

A successful Builder Services Coordinator understands that builder work is highly dependent on timing.

A pretreatment may need to be completed before concrete is poured, insulation is installed, drywall goes up, or another construction phase begins. Missing that window can create problems for the builder, technician, and customer.

This position requires someone who takes ownership of the schedule, communicates proactively, and makes sure jobs do not fall through the cracks.

You should be comfortable asking questions, following up repeatedly when necessary, and making adjustments throughout the day as construction schedules change.

About Landlock Pest Control

Landlock Pest Control is a growing pest management company serving residential, commercial, and builder customers throughout multiple markets.

Our Builder Services Department works directly with homebuilders and construction professionals to provide termite pretreatments and related pest-management services during the construction process.

We are looking for someone who wants to take ownership of this department's daily coordination and help us continue building strong relationships with our builder partners.

Position Type

Full-Time

Schedule

Monday through Friday
Daytime business hours 8 am - 5 pm

Some flexibility may occasionally be required depending on construction schedules and customer needs.

Compensation

$16 - $18 per hour starting pay, based on experience.

Advancement opportunities may be available based on position and experience.

Why Join Landlock?

Landlock Pest Control continues to grow, and this position provides an opportunity to become an important part of a department with significant expansion potential.

We are looking for someone who does more than simply answer phones or schedule appointments. We want someone who can take ownership of builder coordination, anticipate problems, communicate effectively, and help keep an entire department running smoothly.

If you are organized, dependable, professional, and enjoy coordinating people and schedules, we would like to hear from you.

Apply today to join Landlock Pest Control as our next Builder Services Coordinator.

Pay: $16.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance

Work Location: In person