Building & Facilities Attendant

We are seeking a proactive and detail-oriented Building & Facilities Attendant to oversee the daily building operations, safety, and maintenance of our property. In this role, you will ensure a pristine, secure, and fully compliant environment while delivering exceptional service to our tenants and visitors.

Key Responsibilities

• Area & Facility Management: Oversee all internal and external building zones—including parking facilities, fire escapes, common areas, and landscaping—ensuring strict adherence to safety, health, and environmental regulations.
• Outsourced Team Supervision: Monitor and manage the daily performance of outsourced security and housekeeping personnel, ensuring full compliance with company standards and service level agreements (SLAs).
• Contractor Coordination: Facilitate, supervise, and coordinate with all third-party contractors and vendors executing maintenance or services on the premises.
• Emergency & Incident Response: Act swiftly and decisively to manage and de-escalate emergencies or incidents within the building and its immediate surroundings.
• Tenant & Customer Relations: Proactively address tenant inquiries, service requests, and concerns with a professional, solution-oriented approach.
• Service Excellence: Continuously anticipate customer needs and innovate service delivery to elevate the tenant experience and build long-term loyalty.

Qualifications

• Education: Bachelor’s degree in Real Estate, Facility Management, Business Administration, or a related field.
• Experience: A minimum of 2-3 years of experience in Building Management, Property Management, or Hospitality/Hotel operations.
• Skills & Languages: Good command of spoken and written English. Strong computer literacy, with solid proficiency in MS Office applications.
• Working Style: Highly adaptable and able to thrive under time pressure with a positive, problem-solving mindset.
• Availability: Must be flexible to work on a rotating shift schedule, which includes weekends and public holidays in lieu of regular weekdays.