Building Receptionist

DUTIES AND RESPONSIBILITIES:

·      Provides front-line assistance to incoming clients/visitors.

·      Deliver excellent customer service, at all times.

·      Monitor visitor’s access pass and prepare all necessary reports for daily and weekly submissions.

·      Answer, screen and forward any incoming phone calls while providing basic information when needed.

·      Respond to inquiries and complaints of Tenants and issue Job Order forms if necessary (Help Desk System).

·      Performs other administrative work as required.

·      Provide all the necessary assistance to Administrative Team.

·      Carry out any other tasks as directed by the immediate superiors.

·      Report any maintenance issues immediately to the Building Engineer, Building Technicians and/or Building Manager, including furniture, fittings and equipment

·      Always adhere to all company policies and procedures.

·      Observing and reporting any unusual or suspicious persons or activities to Security Group and/or Building Manager.