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Buisiness Analyst/Solution Architect

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Onsite

Buisiness Analyst/Solution Architect

Techila Global Services

Buisiness Analyst/Solution Architect

Skills

JiraCRMSalesforceServiceNowProcess Improvement

17 days ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

7 October 2026

What they need


Hybrid Pune 13–21 yrs Apply by Nov 6, 2026

Buisiness Analyst/Solution Architect

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

13–21 yrs

Employment Type

Full-time

Openings

1 position

Apply By

Nov 6, 2026

Required Skills

Senior Business Consultant

Job Description

Hi Renuka,

Please share some quality cvs.

RRF ID:2026-19910

Positions:4

Location :Only for Pune

Mode:Hybrid and Candidate should have Passport without passport we cant onboard the candidate

Role:Buisiness Analyst/Solution Architect

Experience:13+Years to 21Years

Cost:40LPA

Senior Business Consultant (Telecom OSS/BSS, CRM & CPQ)

Job Summary

We are seeking an experienced Telecom Business Consultant and Project Manager with expertise in OSS/BSS transformation, CRM, CPQ, Quote-to-Order (Q2O), Revenue & Billing Management, and Order Management. The role will be responsible for leading large-scale telecom transformation initiatives, gathering business requirements, driving solution design, managing stakeholders, and ensuring successful delivery of business and technology programs.

Key Responsibilities

Business Consulting & Analysis

Lead requirements gathering workshops with business and technology stakeholders. Analyze and document business processes, functional requirements, and system enhancements. Perform gap analysis and recommend process improvements. Translate business needs into solution specifications and delivery roadmaps. Telecom OSS/BSS Transformation

Lead end-to-end OSS/BSS transformation programs. Support CRM, CPQ, Order Management, Service Fulfilment, and Billing initiatives. Drive Quote-to-Order (Q2O) process optimization and automation. Ensure seamless integration across CRM, OSS, and downstream operational systems. Project & Program Management

Manage project lifecycle from initiation to deployment. Drive Agile/Scrum delivery practices. Monitor project schedules, risks, dependencies, and budgets. Conduct governance and Steering Committee meetings. Manage cross-functional and vendor teams across geographies. Stakeholder Management

Act as a trusted advisor to customers and leadership teams. Manage client relationships and business communications. Support commercial discussions, Statements of Work (SOW), and delivery governance. Coordinate with business owners, architects, development teams, and operational stakeholders. Testing & Delivery

Define and review UAT strategy and test cases. Ensure requirements traceability throughout SDLC. Support deployment, transition, and operational handover activities. Drive process simplification and automation initiatives. Required Qualifications

Bachelor's Degree in Engineering, Information Technology, Telecommunications, or related field. MBA or equivalent management qualification preferred. 10+ years of experience in Telecom OSS/BSS environments. Strong understanding of CRM, CPQ, Order Management, Revenue & Billing Management, and Service Fulfilment. Required Skills

Telecom OSS/BSS CRM & CPQ Quote-to-Order (Q2O) Revenue & Billing Management (RBM) Customer Billing Management (CBM) Order Portfolio Fulfilment (OPF) Agile/Scrum Methodologies Business Analysis Stakeholder Management Program & Project Management UAT & Test Management Vendor Management Service Transition & Delivery Governance Preferred Technologies

Netcracker CRM & CPQ Netcracker Revenue Management Amdocs CRM Amdocs Clarify Amdocs Cramer JIRA ServiceNow SharePoint MS Visio Suitable Job Titles

Senior Business Consultant Telecom Business Analyst OSS/BSS Consultant CRM & CPQ Consultant Telecom Transformation Lead Product Owner (Telecom) Program Manager Project Manager - OSS/BSS Transformation Solution Consultant (Telecom BSS/OSS)

At a Glance

Work ModeHybrid

EmploymentFull-time

Experience13–21 yrs

Openings1

LocationPune

DeadlineNov 6, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

  • STEP 0130 min

    Screening Call

    Introductory conversation with our talent team to understand your background and motivations.

  • STEP 0260–90 min

    Technical Round

    Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

  • STEP 0345 min

    Culture Fit

    Conversation with practice leadership covering working style, ownership, and how you collaborate.

  • STEP 04Within 5 days

    Offer

    Formal offer with full compensation breakdown, start date, and onboarding plan.

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