Bus Driver Team Leader

We are seeking a professional and decisive Bus Team Leader to join our transportation team in Abu Dhabi, United Arab Emirates. As a Bus Team Leader, you will be responsible for overseeing and coordinating bus operations, ensuring safety and efficiency while motivating and supporting your team members.

Lead and manage a team of bus drivers, providing guidance, support, and performance feedback

Coordinate daily bus operations, including route assignments and scheduling

Ensure compliance with safety regulations and company policies

Conduct regular safety inspections and maintain accurate records

Address and resolve customer complaints and concerns

Implement and monitor driver training programs

Collaborate with maintenance teams to ensure proper vehicle upkeep

Analyze route efficiency and suggest improvements

Handle emergency situations and make quick, informed decisions

Prepare and submit reports on team performance and operational metrics

Qualifications

Minimum 3-5 years of experience in bus operations or a related field

Proven leadership experience with excellent team management skills

Strong communication and interpersonal abilities

Effective problem-solving and conflict resolution skills

Excellent time management and organizational capabilities

In-depth knowledge of bus operations and safety regulations

Proficiency in basic computer applications

High school diploma or equivalent

Valid driver's license

First Aid and CPR certification (preferred)

Familiarity with the public transportation industry in Abu Dhabi, United Arab Emirates

Experience in bus fleet management

Thorough understanding of local safety protocols and regulations

Ability to work flexible hours, including evenings, weekends, and holidays

Fluency in English; knowledge of Arabic is a plus