Business Admin Executive

Job Purpose: The Business Admin supports the company's day-to-day commercial operations by preparing accurate costing calculations, maintaining good customer relationships, and handling administrative tasks that keep the business running smoothly.

Key Responsibilities:

1. Costing & Quotation

· Prepare costing calculations for products and services, including materials, labour, overhead and margin.

· Obtain and compare supplier quotations and keep cost data up to date.

· Prepare and issue quotations to customers in a timely manner.

· Analyse cost variances and highlight pricing issues or risks to management.

· Maintain costing sheets, price lists and related records accurately.

2. Customer Relations

· Act as a main point of contact for customers via email, phone and in person.

· Handle customer enquiries, purchase orders, delivery follow-ups and complaints professionally.

· Coordinate with internal teams (production, purchasing, logistics, finance) to meet customer requirements and deadlines.

· Maintain customer database and records of communication.

· Support relationship building to encourage repeat business.

3. Sales & Order Administration

· Process sales orders, delivery orders and invoices.

· Track order status and update customers on progress.

· Liaise with the finance team on billing, payment follow-up and account reconciliation.

4. General Business & Office Administration

· Prepare reports, presentations and business documents as required.

· Maintain filing systems (physical and digital) and ensure document control.

· Assist in tender, contract and supplier documentation.

· Coordinate meetings, schedules and correspondence.

· Support management and other departments with ad-hoc tasks related to company business.

Requirements:

• Diploma or Degree in Business Administration, Accounting, Finance, Marketing or a related field.

• 1–3 years of experience in business administration, sales administration, costing or customer service (fresh graduates with relevant skills may be considered).

• Strong numerical skills and attention to detail, with experience in costing or pricing calculations.

• Proficient in Microsoft Office, especially Excel (formulas, pivot tables); knowledge of ERP/accounting software is an advantage.

• Good communication skills in English, Mandarin & Bahasa Malaysia.

• Customer-oriented, with good negotiation and problem-solving skills.

• Well organised, able to multitask and meet deadlines.

• Team player with integrity and a positive attitude.

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person