Business administration intern

Business Administration Intern

Company: Maxaudio Online Sdn Bhd
Job Type: Internship
Location: Taman Maluri cheras (2mins walking distance from LRT/MRT Maluri)
Internship Duration: 3 - 6 months
Internship Allowance: RM800 - 1200

About the Role

Maxaudio Online Sdn Bhd is looking for a motivated and responsible Business Administration Intern to join our team.

This internship is suitable for students who are interested in customer service, e-commerce, digital marketing, logistics, data, AI tools, and online business operations.

You do not need to know everything from Day 1. We will provide guidance and hands-on training to help you develop practical skills and understand how a real e-commerce business operates.

Key Responsibilities

• Respond to customer enquiries and assist with product, order, delivery, return and exchange issues.

• Handle customer complaints, reviews and ratings professionally.

• Assist with returns, refunds, exchanges and marketplace disputes.

• Perform basic data entry, reporting and information management.

• Use AI tools to improve daily tasks and work efficiency.

• Assist with other day-to-day e-commerce and customer service tasks as required.

Requirements

• Currently pursuing a Diploma or Degree in Business, Marketing, E-Commerce, Management, Communication or a related field.
• Good communication skills in Bahasa Malaysia and English.
• Friendly, patient, responsible and customer-oriented.
• Willing to learn and comfortable asking questions.
• Basic computer and Microsoft Excel skills.
• Able to work independently as well as within a team.
• Good attention to detail and ability to manage tasks responsibly.

What You Will Learn

During the internship, you will gain practical exposure to:

• Customer service and complaint handling
• E-commerce and marketplace operations
• Order and logistics management
• Returns, refunds and exchanges
• Digital marketing and content creation
• Data management and reporting
• AI tools and knowledge management
• Process improvement and automation
• Day-to-day operations of a real online business

Why Join Us?

This is more than a traditional internship. You will have the opportunity to work on real customers, real orders and real business operations while learning how different areas of an e-commerce business work together.

You will gain exposure across Customer Service + E-Commerce + Logistics + Marketing + Data + AI + Business Operations.

We are looking for someone with the right attitude and willingness to learn — not someone who already knows everything.

How to Apply

Interested candidates are invited to submit their CV/Resume through JobStreet.

Please include your internship period, preferred start date and relevant experience in your application.