Business Administrator Apprentice Level 3

Opportunity information

Duration 18 months

Advert closing date 30/11/2026

Description

We are a dynamic homelessness prevention charity empowering individuals and families across Surrey to secure safe housing, sustain thriving tenancies, and build brighter futures. Through impactful community partnerships, inspiring fundraising, and dedicated volunteer action, we drive lasting, positive change.

An exciting opportunity for an enthusiastic and creative individual to start a career in the charity sector. Working closely with the Community Engagement Manager, you will gain hands-on experience across fundraising, event management, social media, website content, and supporter engagement.

Key Responsibilities to include

• Administration: Provide general office and team support, manage emails/calls professionally, handle data entry, schedule meetings, maintain GDPR-compliant records, and assist with CRM systems.
• Fundraising Support: Assist with campaigns and appeals, maintain donor records, prepare promotional materials, and help thank donors to build positive relationships.
• Event Planning & Delivery: Support the organisation, logistics, volunteer coordination, and promotion of community activities and fundraising events.
• Communications & Social Media: Manage multi-platform social media campaigns, content creation, analytics tracking, and sensitive storytelling to boost organisational impact and engagement.

Entry requirements

Experience using social media for organisations, groups or projects.

Basic graphic design skills using Canva or similar software.

Understanding of website content management systems.

Experience volunteering, participating in events or community projects.

Interest in homelessness, social justice or community engagement.

Training to be provided

We will provide:

• Mentoring and support from experienced charity professionals.
• Opportunities to develop fundraising, communications and event management skills.
• Experience across a broad range of charity activities.
• A supportive and inclusive working environment.
• The opportunity to make a real difference to people facing homelessness and housing insecurity.

Things to consider

This role is ideal for someone creative, confident, organised and passionate about making a positive difference in their community.

Skills required

Array

Future prospects

By the end of this apprenticeship, you will gain hands-on experience in:

Charity Operations: Business administration, office management, and CRM/database reporting.

Growth & Engagement: Fundraising, supporter relations, and community partnerships.

Digital & Comms: Event planning, social media strategy, website content, and impactful storytelling.

This role provides the professional communication skills needed to launch a successful career in the non-profit sector.

Hours per week 37.5

Working week Mon-Fri

Apprenticeship standard Business administrator (Level 3)

Walton-On-Thames, Surrey, United Kingdom, KT12 1DH