Business Administrator

Business Administration & Records Coordinator

RoadRunners Group | Redhill, Surrey
Full-Time | Office Based

RoadRunners Group is looking for an exceptionally organised Business Administration & Records Coordinator to take responsibility for the organisation, accuracy and maintenance of our business records and administrative systems.

This position would suit someone who genuinely enjoys creating order, maintaining accurate records and ensuring that important information never gets lost or overlooked.

The Role

You will become a central point of administrative organisation within RoadRunners.

Your responsibilities will include:

• Maintaining organised digital and physical filing systems
• Maintaining employee records
• Maintaining driver documentation and records
• Maintaining contracts and company documentation
• Maintaining training and compliance records
• Organising policies, procedures and SOPs
• Maintaining structured spreadsheets and databases
• Checking records for missing or expired information
• Proactively identifying missing documents and chasing them
• Creating and maintaining document trackers
• Ensuring documents are named, filed and stored consistently
• Scanning and digitising historic documentation
• Archiving outdated records appropriately
• Maintaining document version control
• Preparing documents and correspondence
• Taking meeting minutes where required
• Maintaining action trackers following meetings
• Assisting management with administrative projects
• Producing basic reports and summaries
• Supporting different departments with accurate record keeping
• Helping improve existing administrative processes

Technology

RoadRunners is actively improving and digitising its internal systems.

You should therefore be comfortable using:

• Microsoft Excel / Google Sheets
• Microsoft Word / Google Docs
• Google Drive and digital filing systems
• Email and calendar systems
• Online forms
• Basic AI tools such as ChatGPT

Advanced AI knowledge is not required.

However, we want someone who is comfortable learning new technology and using modern tools to make administrative work faster and more accurate.

About You

The right person will be:

• Exceptionally organised
• Meticulous
• Detail oriented
• Reliable
• Proactive
• Comfortable working independently
• Confident working with large amounts of information
• Strong with spreadsheets
• Good at identifying missing information
• Comfortable chasing people for outstanding documents
• Discreet when handling confidential information
• Able to create logical filing and record-keeping systems
• Comfortable learning new systems

Previous experience in administration, compliance, HR administration, legal administration, healthcare administration, education administration, property administration or another record-heavy environment would be advantageous.

The Person We're Looking For

We don't just want someone who completes administrative tasks when asked.

We want someone who notices:

"These documents are missing."
"This record hasn't been updated."
"These files aren't stored correctly."
"This information needs to be chased."

—and takes responsibility for resolving it.

Application Question

Please describe a filing, record-keeping, database or administrative system that you have personally been responsible for maintaining or improving.

Pay: £27,000.00-£32,000.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• On-site parking
• Sick pay
• Work from home

Ability to commute/relocate:

• Redhill, Surrey: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Administrative: 2 years (preferred)

Work Location: In person