Business Administrator

Business Administrator | Worcester | 26.5 Hours Per Week |

Spire South Bank Hospital are looking for a detail-oriented and customer-focused Business Administrator to join our team. In this role, you will ensure the smooth running of administrative processes within the hospital, maintaining strict compliance with Spire procedures and supporting financial processes. You’ll play a key part in delivering an exceptional experience for patients and stakeholders.

Key Responsibilities

• Respond to patient queries professionally and compassionately, both system-based and face-to-face.
• Process billing promptly and accurately, resolving issues and liaising with internal teams and shared services.
• Perform cashiering duties, reconciliations, and post entries to accounting systems.
• Coordinate payments for invoices, consultant fees, and patient refunds.
• Monitor overdue vendor debt and arrange collections where necessary.
• Support other administrative tasks as required.

What We’re Looking For

• Education: GCSEs (A–C) in English and Maths.
• Skills: Strong numeracy and Excel skills.
• Experience: Accounts Payable, Purchase Ledger, or basic accounts experience (advantageous but not essential).
• Behaviours:
  • Passion for delivering excellent customer service
  • Strong planning and organisational skills
  • Problem-solving mindset with a focus on continuous improvement
  • Effective communication and collaboration
  • High attention to detail and standards
• Ability to handle confidential information and adapt to flexible work processes.

Shifts: Monday - Friday 9-5

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free onsite parking

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people

We commit to our employees well-being through work life balance, on-going development, support and reward.

“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications