Business Analyst (BA / BSA)

Responsibilities

• Assist in gathering and documenting business and functional requirements.
• Create user stories, acceptance criteria, and functional specifications under supervision.
• Develop process maps, workflow diagrams, and business documentation.
• Support stakeholder meetings, workshops, and requirements-gathering sessions.
• Collaborate with Product Owners, Developers, QA, and Project Managers to clarify business requirements.
• Assist in validating business requirements through testing and user acceptance activities.
• Maintain project documentation, requirements traceability, and knowledge repositories.
• Support defect tracking, documentation updates, and simple feature enhancements.
• Ensure requirements align with business objectives and project scope.
• Participate in Agile ceremonies and project meetings.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
• 0–2 years of experience in Business Analysis, Project Coordination, Product Support, or a related role.
• Basic understanding of business analysis methodologies and the Software Development Life Cycle (SDLC).
• Strong analytical, communication, and documentation skills.
• Ability to work collaboratively in an Agile environment.

Preferred Certifications

• Scrum Foundations
• AWS Cloud Practitioner
• Microsoft Azure Fundamentals (AZ-900)
• Entry Certificate in Business Analysis (ECBA) (preferred)

Technical Skills

• Business Requirements Gathering
• User Stories & Acceptance Criteria
• Process Mapping & Documentation
• Agile & Scrum Fundamentals
• Jira, Azure DevOps & Confluence
• Microsoft 365 & Visio
• SDLC Fundamentals
• UAT Support