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Business Analyst (BA)

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Onsite

Business Analyst (BA)

Han Digital Solution

Business Analyst (BA)

Skills

JiraMarketing StrategySalesforceSalesforce Marketing CloudSalesforce Sales Cloud

1 year ago

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Important information


Contract type:

Permanent

Location:

Delhi, India

Work mode:

Onsite

Published on:

14 October 2026

What they need


Job highlights

  • o Experience with both Sales Cloud and Marketing Cloud. . o Salesforce Marketing Cloud Email Specialist Certification. o Experience leading salesforce integration projects. o Experience leading optimization projects and standard release management

Desired Skills/Qualifications:

o Experience with both Sales Cloud and Marketing Cloud.

o Salesforce Marketing Cloud Email Specialist Certification

o Experience leading salesforce integration projects

o Experience leading optimization projects and standard release management

Responsibilities:

o Work closely with business to translate business requirements into working solutions using a combination of Marketing Cloud configuration and working with Salesforce Admins as needed.

o Drive efficiency and effectiveness in business processes through effective communication, leadership, oversight and execution.

o Analyze business solution needs, gather requirements, execute to ensure on-time delivery of project deliverables.

o Be a liaison between business, IT and other data management support teams.

o Develop and implement strategies for Marketing Cloud adoption within business.

o Work closely with vendor resources to rely requirements, build, test, and launch.

o Ensure team is leveraging new features and functionality as they are developed and released.

o Organize, document and lead release management efforts across the platforms.

o Work with Salesforce Admins to facilitate changes in the Salesforce platform to assist with marketing strategies.

o Implement solutions to ensure and monitor data quality within Salesforce.

Qualifications/Requirements:

o Bachelors degree and 5+ years of progressive business experience.

o Understanding of Integration scenarios and design: Data Architecture.

o Strong documentation and training skills.

o Proficiency with Microsoft Office Products.

o Proficiency with JIRA and JIRA Align

o Excellent Presentation, Written and Oral Communication Skills.

o Experience in a business analysis capacity.

o Experience with or understanding of Agile Project Management.

o Strong understanding of financial card services business processes.

Desired Skills/Qualifications:

o Experience with both Sales Cloud and Marketing Cloud.

o Salesforce Marketing Cloud Email Specialist Certification

o Experience leading salesforce integration projects

o Experience leading optimization projects and standard release management

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