Business Analyst (BA)

About us

iCE Consulting is a Thai digital consulting services firm who advises and implements best-in-class solutions to help our clients achieve their paths to technological transformation. Over the past 25 years, we have strived to deliver excellent services to ensure that our clients can make the most out of their investments and eventually be able to enhance their business performances.

About the role (Contract 6 Months)

We are looking for a Business Analyst (BA) to join our project team in developing a Vendor Management and Procurement System for a large enterprise client in the energy sector / state enterprise. This is a large-scale implementation project currently in the SIT/UAT phase and preparing for go-live. The position is responsible for business analysis, preparing Functional Specification documents, and supporting system testing (SIT/UAT) in collaboration with the project's Team Lead and Business Analysts.

Key responsibilities

• Gather and define Business Requirements from client units and translate them into Functional Specifications (FSpec) for system screens and workflows in the Vendor Management and Procurement System.
• Prepare To-Be Process documents, Use Case Diagrams, and UX/UI mockups aligned with actual system screens and compliant with the client's standard templates.
• Support the design and collection of Test Scenarios / Test Cases for SIT/UAT in collaboration with the Functional/Technical team.
• Coordinate with key client users, Team Leads, and Business Analysts to confirm requirements and designs prior to handoff to Development.
• Manage the UAT Issue Log and assist in classifying and analyzing root causes of issues identified during testing.
• Attend project team meetings and client meetings, and prepare Minutes of Meeting (MOM) according to the client's corporate format.
• Work closely with a cross-functional team comprising Business Analysts, Technical/Developer staff, and Project Managers.
• Support go-live readiness activities and post-go-live support / system handoff.

About you

• Bachelor's degree in Information Technology, Business Administration, Accounting/Finance, Engineering, or a related field.
• 3–5 years of experience as a Business Analyst or in a similar role within medium-to-large system development projects.
• Proven experience writing Functional Specifications, Business Requirement Documents (BRDs), or software design documentation.
• Prior experience with large state enterprises or energy/public utility projects is a strong plus.
• Systematic requirement gathering and Functional Specification writing.
• Strong communication and stakeholder management skills with client executives/units.
• Logical analytical thinking and problem-solving skills.
• Understanding of enterprise workflows and the ability to elicit requirements from multi-departmental teams.
• Time management and handling multiple deliverables simultaneously.