Business Analyst Cards - Brussels

We are looking for a Business Analyst – Cards & Payments to join the Payments team of a leading financial institution in Brussels.

📍 Location: Brussels, Belgium

💼 Experience: 6+ years

🗣️ Languages: English mandatory; French strong; Dutch is a plus

The mission

• Analyze business needs, issues and change requests related to Cards & Payments.

• Contribute to product and service improvements across Cards, Payments, Instant Payments, Wero, Apple Pay and other payment solutions.

• Translate business needs into clear requirements, functional specifications and acceptance criteria.

• Act as a bridge between business stakeholders, Product Owners, IT squads, architects and Operations.

• Organize and lead business and technical workshops with stakeholders.

• Define business scope, processes, target operating models and business/IT interfaces.

• Follow initiatives from business analysis through solution design, implementation and go-live.

• Coordinate and support Business Acceptance Testing (BAT).

• Challenge assumptions and assess different solution options to ensure optimal business outcomes.

• Contribute to strategic payment initiatives and process improvements.

• 6+ years of experience as a Business Analyst in Cards, Payments or Financial Services.

• Strong knowledge of Cards and/or Payments products, processes and services.

• Good understanding of the Belgian Cards & Payments ecosystem, players and market trends.

• Experience translating complex business requirements into IT solutions.

• Knowledge of Cards-related technologies and architectures is a strong advantage.

• Experience with Instant Payments, Wero, Apple Pay or other payment methods is a strong plus.

• Experience working in an Agile environment and with Product Owners / IT squads.

• Experience in project management or Product Ownership is a plus.

• Strong analytical, conceptual and problem-solving skills.

• Excellent communication skills and ability to interact with business and technical stakeholders at all levels.

• Autonomous, structured, pragmatic and detail-oriented.

• Strong stakeholder management, negotiation and facilitation skills.

• English: Fluent – mandatory

• French: Strong level – mandatory/strongly preferred

• Dutch: A plus