Business Analyst

We are looking for a Business Analyst to join a close-knit, highly regarded software development and implementation business that has built a genuine market-leading position across the Australian and New Zealand dealership sector. This is a hands-on BA role where you will own the full requirements lifecycle across new features, change requests, and system updates, working closely with project managers, developers, and directly with clients.

Working across multiple concurrent projects, you will be the bridge between customers and the development team, translating complex business needs into clear, high-quality software solutions. The product suite is an integrated software platform covering interconnected functions across sales, service, parts, accounting and CRM. You will need to understand how these systems connect and depend on each other, as this sits at the core of how you will work day to day.

• Type: Permanent
• Location: NSW, 2127 (3 days in office)
• Rate/Salary: Upto $150k + super

Requirements:

• 5+ years experience as a Business Analyst within software development environments
• Solid understanding of integrated software platforms or ERP-style systems, and how interconnected modules across sales, service, finance and operations work together
• Strong working knowledge of Agile delivery
• Experience working on customer-facing or external client projects
• Excellent stakeholder engagement and facilitation skills
• Ability to manage multiple workstreams concurrently
• Strong written and verbal communication with the ability to translate complex requirements clearly

Responsibilities:

• Lead discovery, analysis and requirements definition across multiple projects simultaneously
• Translate business needs into user stories, functional specifications, process models and acceptance criteria
• Facilitate workshops and design sessions with clients and internal stakeholders
• Manage scope, dependencies and expectations throughout delivery
• Support Agile delivery activities including backlog refinement, sprint planning and reviews
• Provide clear requirements guidance during development and UAT phases
• Maintain high-quality documentation standards across all artefacts

Benefits:

• Hybrid working arrangement
• Tight-knit, high-performing team
• Direct visibility over what you deliver and how it shapes the product
• Stable, growing business with a clear market position
• Genuine variety across projects and deliverables