Business Analyst

Responsibilities –

1. Requirement gathering & documentation:

Collaborate with stakeholders to understand and document business needs,

goals, and objectives.

Analyse existing client business processes & systems for smoother

implementation of journey and product integrations.

Document business processes, requirements, and user stories in a clear and

concise manner.

Seeking product specifications & UW guidelines from respective insurer to

configure validation rules in database. / system.

2. Solution Design

Work with business stakeholders and insurers to design and propose scalable

solutions aligned to business, regulatory, and platform requirements.

Translate requirements into system specifications, journey flows, workflow diagrams,

and functional documents.

Support configuration of product rules, underwriting validations, and integration logic

on the SaaS platform.

3. Communications

Act as a bridge between technical and non-technical stakeholders, ensuring clarity of

requirements and solutions.

Present project updates, solution walkthroughs, and recommendations to internal

teams, clients, and insurer partners.

Facilitate discussions, clarifications, and stakeholder sign-offs at key milestones.

4. Collaborations

Collaborate closely with Product, Engineering, QA, Operations, and Business teams

throughout the project lifecycle.

Work with insurer and partner teams to align product configurations, integrations, and

operational readiness.

Ensure continuous alignment between business objectives, technical feasibility, and

delivery timelines.

5. Project Planning

Contribute to project planning, estimation, scheduling, and tracking of deliverables.

Monitor project progress, risks, and dependencies, escalating issues proactively.

Ensure all deliverables meet defined business, quality, and compliance requirements.

6. Testing and Quality Assurance

Coordinate with QA teams to support SIT and UAT planning, execution, and

sign-offs.

Validate solutions against business requirements, insurance product rules, and user

expectations.

Support defect tracking, resolution, and readiness for go-live and post-deployment

support.

These preferred skills collectively equip a Business Analyst in a product team to play a

pivotal role in ensuring the successful development and delivery of valuable and user-centric

products.

Qualifications –

Bachelor’s degree in business, Economics, Information Technology, or a related field.

Minimum of 2-3 years of experience as a Business Analyst.

Strong analytical skills with the ability to interpret and communicate complex

requirement/data.

Excellent communication and interpersonal skills.

Detail-oriented with strong organizational and documentation skills.

Experience with project management and collaboration tools.

Experience –

5-6 years of experience as Business Analyst in Insurance industry – Life / Health / Motor

vertical.