Business Analyst

Location Name: Pune Corporate Office - Mantri

Job Purpose Business Analyst/PMO with solution design capabilities to support Lease and Mobility Technology Unit. The role involves coordinating, requirement discussion and documentation with stakeholders, solution design & discussion, ensuring governance, maintaining documentation, and assisting in planning and tracking initiatives across agile and hybrid delivery models. You will act as a central point of contact for project status, reporting, and compliance across multiple teams.

Duties And Responsibilities Key Responsibilities:

• Requirement discussion and documentation with stakeholders
• Solution design & its documentation
• Support the end-to-end project lifecycle in coordination with engineering, QA, DevOps, and product teams.
• Assist in project planning, sprint tracking, and milestone monitoring using Agile/Hybrid methodologies.
• Maintain project documentation including charters, timelines and performance metrics.
• Generate weekly/monthly dashboards and MIS reports for senior technology and business stakeholders.
• Track resource utilization, capacity planning, and project onboarding/offboarding activities.
• Coordinate project governance processes—status reviews, change requests, and audit readiness.
• Collaborate with Product Owners, and Tech Leads for timely updates and delivery health tracking.
• Identify risks and dependencies, and follow up with teams for mitigation and resolution

Major Challenges Solution design & its documentation

Required Qualifications And Experience

• Qualifications

Bachelor's / master’s degree in computer science, Information Technology, or a related field. Knowledge of Debt Management services.

• Work Experience

4-5 years of experience in a PMO role within a technology or IT organization.

Solid understanding of software development lifecycle (SDLC), Agile, and Scrum practices.

Hands-on experience with project management tools.

Strong organizational and time management skills with a detail-oriented mindset.

• Skills Keywords
• Collections, Salesforce