Business Analyst

ABOUT THE ROLE

An exciting 6-month contract opportunity has emerged for a Business Analyst to join a global leader in industrial and mining digital solutions based in the Hunter region. 

Reporting to the Senior Product Manager, you will provide hands-on business analysis support for a new digital product launch. You will play a crucial role in taking an inventory management product through release readiness—focusing on testing, UAT, product/training documentation, user guidance, and internal process mapping—while also supporting usage analytics across the broader statistical product suite.

This role is perfect for a collaborative, analytical problem-solver who thrives in an Agile software environment and is passionate about delivering high-impact digital products. 

Key Responsibilities:

• Product Release Readiness: Provide end-to-end BA support for a new inventory management product, including requirements clarification, acceptance criteria, test scenarios, UAT support, defect triage, release notes, training material, and go/no-go readiness inputs.
• Collaborative Design & Engineering: Work directly with software engineers, UX/UI designers, product stakeholders, and operational SMEs to define scope, technical requirements, workflows, and product acceptance criteria.
• Product Quality & Documentation: Support software quality control by coordinating testing artefacts, validating product behavior against expected workflows, and creating/maintaining product release notes, training guides, and repeatable operational process documentation.
• Requirement Lifecycle & Analytics: Collect and validate requirements through stakeholder engagement, user surveys, support insights, and usage data. Analyze usage analytics for statistical products to identify adoption patterns, product health, and value-add opportunities.
• Agile Delivery: Coordinate and contribute to development activities, including Scrum ceremonies, backlog refinement, sprint planning, showcases, and release readiness activities.
• Stakeholder Engagement: Collate and triage feedback from diverse internal and external stakeholders to ensure product improvements are prioritized based on data, customer value, and business objectives.

ABOUT YOU

Experience & Qualifications:

• Digital Expertise: 3+ years of experience in the digital solutions or software development industry is essential, along with a strong background in supporting software product releases.
• Agile Mindset: Demonstrated experience shipping software products using modern lifecycle management practices (e.g., Scrum).
• Technical Proficiency & Tools: Strong technology competency working with data, analytics, models, and modern software applications. Experience with Jira, Confluence, Zendesk, FigJam, SQL, Power BI, and Azure Application Insights is highly regarded.
• Analytics & Testing Experience: Practical experience generating product usage analytics/dashboards and supporting testing/documentation for inventory management or enterprise software workflows.
• Master Communicator: Exceptional written, verbal, and technical writing skills with a talent for translating complex operational/technical workflows into easy-to-understand documentation, process maps, and product demonstrations.
• Industry Knowledge (Nice to have): Knowledge of mining, statistical/modeling software, or 3D CAD/spatial applications is a significant advantage.

WHAT’S NEXT?

This role is being recruited by NTP Talent. All applicants will receive a response.

The easiest way to register your interest is to apply using the link. If you’d like to have a chat before applying, please contact Craig Bird on [0409 321 995](tel:0409 321 995) or [email protected].