Business Analyst

Notice to applicants:

• This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations.
• Applicants are required to be legally authorized to work in the United States on a full-time basis immediately.
• Candidates must be able to commute into an office and reside locally.

No Solicitations or Recruiters.

Direct Emails with candidate resumes will be eliminated. Local Candidates Only

Position Overview:

As a Business Analyst, you will be responsible for gathering, documenting, and analyzing business requirements to support the development and enhancement of software products. Your work will directly influence product design, development, and delivery by acting as a bridge between stakeholders and technical teams.

Key Responsibilities Requirements Gathering & Analysis:

• Elicit, analyze, and document business and functional requirements from internal and external stakeholders.
• Create and maintain detailed business process models, data flow diagrams, and use cases.
• Ensure clear, consistent, and comprehensive documentation that supports development efforts.
• Create and manage tickets in the project management system (e.g., Jira, Asana, etc.) to ensure clear task ownership and timely execution.
• Track progress on assigned initiatives, proactively follow up with cross-functional teams, and help remove blockers to keep work moving forward.
• Act as a central point of coordination by organizing priorities, reinforcing timelines, and supporting project momentum.
• Partner with product owners, developers, and QA teams to translate business needs into technical specifications.

Support & Quality Assurance:

• Assist in user acceptance testing (UAT) and post-launch validation of features and solutions.
• Help identify and document edge cases, risks, and dependencies to improve quality.
• Contribute to ongoing refinement of BA processes, tools, and documentation standards.
• Train internal departments on new product offerings, ensuring teams are well-equipped to support clients.

Knowledge, Experience and Skill Requirements:

• 3+ years of experience as a Business Analyst or similar role in SaaS, enterprise software or technology services industries.
• 3+ years of experience in a regulated industry such as financial services or healthcare strongly preferred.
• Basic understanding of consumer banking products and services preferred.
• Educational Background: A degree in Business, Information Systems, or a related field.
• Strong analytical and problem-solving skillswith the ability to gather, document, interpret, and present data and business needs.
• Ability to collect and translate business requirements into actional deliverables in collaboration with stakeholders.
• Experience with analysis on web and device-based application (B2B and B2C)
• Ability to coordinate cross-functionally with: Implementation, QA, Sales, Operations, Engineering, and Product.
• Understanding of Product Processes and Software Development Life Cycle (SDLC).
• Comfortable managing day-to-day workflows and task follow-ups to support project delivery and ensure progress.
• Proficiency in requirement documentation tools (e.g., Confluence, Jira, Microsoft Office Suite).
• Experience working within Agile or Scrum teams, with a strong understanding of ceremonies and cadence.
• Excellent communication and organizational skills; able to manage shifting priorities and keep teams aligned.