Business Analyst

Job Title: Business Analyst

Location: Hyderabad

Job Type: Permanent

Employment Type: Full-Time

About BlinkSwag:

BlinkSwag is a leading provider of branded merchandise, offering customized swag solutions for

businesses. We specialize in creating high-quality promotional products that enhance brand

visibility and engagement.

Job Summary:

BlinkSwag is looking for a highly analytical and process-driven Business Analyst who can

identify operational gaps, improve workflows, and translate business requirements into

ERP-based technical solutions. The ideal candidate will work closely with different departments,

including Operations, Sales, Procurement, Finance, Production, and Management, to optimize

processes and coordinate with the ERP/Development team for automation and system

enhancements.

The candidate must understand both business operations and technical ERP workflows to

bridge the gap between users and developers.

Key Responsibilities

• Analyze existing business processes, workflows, and operational challenges across

departments.

• Gather business requirements from stakeholders and convert them into detailed ERP

functional and technical documentation.

• Work closely with ERP developers and technical teams to implement system

improvements and automation.

• Identify bottlenecks, inefficiencies, duplicate work, and manual processes, and propose

scalable ERP solutions.

• Prepare process flow diagrams, SOPs, workflow maps, BRDs (Business Requirement

Documents), and user stories.

• Coordinate ERP modules implementation, testing, UAT (User Acceptance Testing), and

deployment activities.

• Monitor system performance and recommend continuous process improvements.
• Ensure ERP solutions align with the company's operational goals and business growth

strategies.

• Conduct training sessions and provide ERP support to internal teams.
• Collaborate with management to improve reporting, dashboards, KPIs, and business

intelligence visibility.

• Assist in data migration, process standardization, and workflow automation initiatives.
• Support change management and ensure smooth adoption of new ERP processes.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Systems,

Software Engineering, or related field.

• 2–5 years of experience as a Business Analyst, ERP Functional Consultant, or Process

Improvement Analyst.

• Strong understanding of ERP systems, workflow automation, and business process

optimization.

• Experience in translating operational requirements into technical specifications. ()
• Knowledge of process mapping, ERP implementation lifecycle, and workflow

standardization. ()

• Familiarity with inventory, procurement, sales, finance, production, or supply chain

operations is preferred.

• Strong analytical, communication, and documentation skills.
• Ability to coordinate between technical teams and business stakeholders effectively.
• Experience with tools such as ERP systems, Zoho, Odoo, SAP, Microsoft Dynamics,

Jira, ClickUp, Visio, Lucidchart, or similar platforms will be an advantage.

• Understanding of workflow automation and business intelligence concepts is a plus. ()

Preferred Qualities

• Problem-solving mindset with attention to operational efficiency.
• Ability to understand complex workflows and simplify them through ERP solutions.
• Strong coordination and stakeholder management abilities.
• Process-oriented thinking with a continuous improvement approach.
• Ability to work in a fast-paced and growing organization.