Business Analyst

Job Opening

Business Analyst

Location: Karnataka, India

Job Type: Full time

Work Experience

Any

Responsibilities

• Comprehensive understanding of business process and business terminologies
• Understand Business Requirements and Perform Business Analysis
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Good in implementation, getting customizations done and administration work related to Zoho and its related apps i.e. Zoho People, Recruit, CRM, Zoho mail, etc.
• Complete understanding of the process from Development till the end support. A complete knowledge about the system configuration and its setup.
• Manage the project quality, meet delivery time line and estimate
• Implementation, customization and administration of suite of Zoho One applications including Zoho CRM, Inventory, Analytics, Projects, Desk, Books
• Understand the business requirements of the client and implement and customize various modules (CRM, Sales, Accounts, HR etc)
• Work with Zoho support team to resolve any reported issues. Track issues and provide periodic updates
• Business Intelligence conceptual understanding and Business process mapping and flowchart preparation, documentation

Requirements

• ERP Implementation and project management experience
• Assist, train and create guidelines for the users to understand the complexities of the product.
• Should be open for Travel within /outside the city
• Must possess strong leadership and change management skills and will work with the teams to effect successful upgrades/changes in the ERP system
• Strong planning, organization, critical thinking, decision-making skills and problem-solving aptitude
• Proficient in English language communication (oral and written)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.