Business Analyst

Are you passionate about solving complex business challenges, bringing structure to ambiguity, and helping turn ideas into successful business initiatives?

At DAVI , we power the Go Rewards ecosystem through data, loyalty, and analytics. As a Business Analyst , you will play a critical role in bridging the gap between business stakeholders and delivery teams by translating business needs into clear, actionable requirements that drive successful outcomes. You will partner with teams across Commercial, Marketing, Operations, Product, Technology, and Data to ensure initiatives are properly scoped, documented, and positioned for successful execution.

What You'll Do

• Lead requirements gathering sessions with stakeholders across the organization to translate business goals into clear and actionable requirements.
• Develop and maintain business requirements documents (BRDs), process flows, user stories, and acceptance criteria.
• Ensure requirements are complete, traceable, and aligned with business objectives and delivery outcomes.
• Support project scoping activities by defining assumptions, dependencies, risks, boundaries, and resource requirements.
• Conduct feasibility assessments in collaboration with Product, Technology, and Data teams.
• Analyze current business processes, identify improvement opportunities, and recommend future-state solutions.
• Document workflow and process changes arising from strategic initiatives and transformation projects.
• Facilitate stakeholder discussions, requirements reviews, and alignment sessions across multiple functions.
• Monitor and manage scope changes, conflicting requirements, and unresolved business decisions.
• Support portfolio reporting, initiative tracking, risk management, and leadership reporting activities.
• Maintain documentation standards, templates, and governance practices for requirements management.
• Participate in post-implementation reviews to assess outcomes and identify continuous improvement opportunities.

What We're Looking For

• 3 to 6+ years of experience in Business Analysis, Process Improvement, Project Management, or a related field.
• Strong experience eliciting, analyzing, documenting, and managing business requirements.
• Proven ability to translate ambiguous business needs into structured and actionable solutions.
• Experience working with multiple stakeholders and managing competing priorities across functions.
• Knowledge of business process mapping methodologies and workflow documentation.
• Familiarity with Agile delivery environments, including user stories, sprint planning, and acceptance criteria.
• Strong analytical, problem-solving, and critical thinking skills.
• High attention to detail with the ability to identify risks, assumptions, and process gaps.
• Experience within loyalty, digital, fintech, e-commerce, or related industries is an advantage.
• Excellent communication, facilitation, and stakeholder management skills.

Our Core Values

At DAVI, we are guided by three core values:

• Entrepreneurial Mindset – Growth-oriented, customer-focused, and driven to innovate.
• Stewardship – Takes ownership, protects resources, and promotes sustainable decisions.
• Integrity – Acts with honesty, fairness, and a commitment to doing what is right.

About Data Analytics Ventures Inc. (DAVI)

Data Analytics Ventures, Inc. (DAVI) is the Gokongwei Group's loyalty and data analytics company. Aside from managing Go Rewards, the loyalty program of the Gokongwei Group which includes Cebu Pacific and Robinsons Retail Holdings, DAVI also plays a pivotal role in driving consumer insights through data science. This combination enables DAVI to create a loyalty program that delivers on rewarding experiences and harnessing data to fuel business growth.

At DAVI, data is the key to identifying customer patterns and insights. More than just crunching numbers amidst evolving market landscapes, the company aims for meaningful engagement and sustainable growth that will accelerate discovery and action for businesses.

DAVI helps businesses get a deeper understanding of their brand and category performance. The company's insights help businesses to determine growth drivers and opportunities, improve decisions and calibrate business objectives and actions.

DAVI advocates a culture of excellence and teamwork. Everyone is expected to be the very best at what they do and serve as mentors to their colleagues. We believe in building a trusted environment that encourages open dialogue and constructive conflict, where individuals are humble and hungry to learn from each other. We expect excellence of ourselves and others and together, we make excellence contagious.

DAVI offers its employees the chance to be part of the wave of the future as the data industry continues to evolve rapidly. They are empowered to chart the trajectory of their career and have access to programs that help them continuously upskill. As such, the company seeks people who are passionate about uncovering the value and opportunities behind data.

Privacy Notice

DAVI values your privacy. Personal data collected as part of your application will be processed in accordance with this Privacy Notice: https://www.davi.com.ph/EECG-privacy-notice