Business Analyst

Job Descriptions:

• Definite configuration specifications and business analysis requirements.
• Perform quality assurance with QA team.
• Definite reporting and alerting requirements.
• Own and develop relationship with partners, working with them to optimize and enhance our integration.
• Help design, document and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to product team.
• Communicate key insights and findings to product team.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

Requirements:

• Previous experience in Business / System Analysis or Quality Assurance.
• Knowledge of cloud platforms (AWS, Azure AKS), API endpoints (Postman, Insomnia), authentication/authorization standards (OAuth, SSO, OIDC), Webeam, and application integrations.
• Proven experience in eliciting requirements and testing.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Proficiency in SQL with solid experience writing queries.
• Strong documentation skills, with the ability to generate clear and concise process documents.
• Experience in documenting interface contracts/specifications and proposing solutions in complex integration scenarios.
• Strong written and verbal communication skills including technical writing skills.

Pay: RM9,000.00 - RM10,000.00 per month

Benefits:

• Work from home

Work Location: Hybrid remote in Cyberjaya