Business Analyst

Key Responsibilities

Work with stakeholders Product, Technology, Compliance, Risk) to gather, document, and refine business requirements.

• Analyze and translate complex business needs into clear functional specifications and user stories for product development teams.

Collaborate with engineering and QA teams to ensure functional requirements are implemented accurately.

• Conduct gap analysis between current processes/systems and emerging business needs.

Prepare business process workflows, BRDs Business Requirement Documents), FSDs Functional Solution Documents), and user journey designs.

• Support UAT User Acceptance Testing) by preparing test cases, validating features, and ensuring smooth rollout of new releases.
• Work closely with the data and analytics team to define reporting requirements and performance KPIs.

Monitor industry and regulatory updates NBFC, RBI, digital lending guidelines) and ensure compliance is incorporated in product features. Act as a bridge between business users and technology teams to drive timely project delivery.

• Train internal stakeholders and end-users on product features and new process enhancements.

Required Skills & Experience

6 - 7 years of proven experience as a Business Analyst in Financial Services, Banking, NBFCs, or FinTech domains.

Strong understanding of loan products, credit lifecycle, collections, payments, reconciliation, and digital lending ecosystems.

Experience in drafting BRDs, FSDs, Process Flow Diagrams, and Use Case documents.

Familiarity with LMS Loan Management Systems), Core Banking Systems, Risk & Compliance processes, and digital APIs.

Strong analytical, problem-solving, and documentation skills.

Proficiency in tools such as MS Visio, JIRA, Confluence, and MS Excel. Excellent communication skills to interact with senior management and technical teams.

Knowledge of RBI regulatory frameworks and compliance requirements in FinTech is an added advantage.