Business Analyst

Role Overview

Key Responsibilities

• Interact with clients and internal stakeholders to understand business objectives, challenges, and requirements.
• Conduct requirement-gathering and requirement-elicitation sessions through meetings, interviews, workshops, and discussions.
• Analyze business requirements and translate them into clear functional and technical requirements.
• Prepare and maintain documentation such as:
• Business Requirement Documents (BRD)
• Functional Requirement Documents (FRD)
• Software Requirement Specifications (SRS)
• User stories
• Use cases
• Process flows
• Acceptance criteria
• Meeting notes and requirement traceability documents
• Coordinate with development, design, quality assurance, and project management teams to ensure requirements are understood and implemented correctly.
• Serve as the primary liaison between clients, business stakeholders, and technical teams.
• Participate in requirement walkthroughs, sprint planning, review meetings, demonstrations, and project status discussions.
• Manage and track requirements, tasks, user stories, and project updates using tools such as Jira or similar project management platforms.
• Identify gaps, dependencies, risks, and potential improvements in business processes and proposed solutions.
• Support the development team by providing requirement clarifications throughout the project lifecycle.
• Review completed features and ensure that delivered solutions meet the agreed business requirements.
• Coordinate and support User Acceptance Testing (UAT), including preparing test scenarios and tracking feedback.
• Maintain timely and accurate communication with clients and internal stakeholders.
• Assist in prioritizing requirements and initiatives based on business impact, urgency, and project timelines.
• Ensure proper documentation, follow-ups, and timely completion of assigned deliverables.

Required Skills & Experience

• 3–5 years of experience as a Business Analyst in an IT services or product-based company.
• Hands-on experience interacting directly with clients and business stakeholders.
• Strong understanding of requirement gathering, requirement analysis, and documentation.
• Experience preparing BRDs, FRDs, user stories, use cases, process flows, and other functional documents.
• Ability to translate business requirements into clear and structured requirements for development teams.
• Experience coordinating with software development, quality assurance, design, and project management teams.
• Working knowledge of Jira or similar task and project management tools.
• Basic understanding of Agile, Scrum, or other software development methodologies.
• Strong analytical, problem-solving, and conceptual thinking skills.
• Excellent written and verbal communication skills.
• Strong presentation, documentation, planning, and organizational abilities.
• Ability to manage multiple stakeholders, priorities, and deadlines.
• Proficiency in Microsoft Word, Excel, PowerPoint, and related productivity tools.
• Strong ownership and a consistent track record of following through on commitments.

Educational Qualification

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.

Preferred Qualifications

• Experience working on client-facing software development projects.
• Exposure to project coordination or project management activities.
• Familiarity with wireframing, workflow mapping, API concepts, or database fundamentals.
• Experience working with international clients would be an advantage.

Application Question(s):

• What is your notice period?

Experience:

• Business analysis: 3 years (Required)

Work Location: In person