Business Analyst

• Support and ensure the successful completion of analytical, development, testing, and deployment activities for software product features.
• Prepare and provide regular reports to the Director, COO, and other stakeholders.
• Identify common sources of technical issues and user queries and provide recommendations to the Product Team.
• Act as a liaison between stakeholders and end users to ensure effective communication and resolution of requirements.
• Coordinate module training, implementation, and user adoption.
• Prepare and regularly update reports identifying processes that require automation.
• Prepare Software Requirements Specification (SRS) documents and coordinate with the IT team and vendors for execution.
• Shortlist and onboard suitable vendors for software development and implementation as required.
• Develop a comprehensive understanding of the company's business operations and processes.
• Work closely with the Operations and IT teams/vendors to implement process automation initiatives.
• Collaborate effectively with clients, technicians, and managerial staff to understand requirements and ensure successful project execution.
• Act as a vital link between the organization's IT capabilities and its business objectives, ensuring that technology solutions effectively support business requirements.

Interested candidates can apply at ta_[email protected] or share resume at 70412 26047