Business Analyst

ound Talent are recruiting a Business Analyst for a growing Manchester-based brand in the middle of a major digital transformation. You'll be the go-to person for product knowledge, working with engineering, UX (User Experience) and operational teams to shape customer-facing web and mobile products.

The role suits someone who works well on their own, is comfortable with technical teams, and can turn complex business needs into clear, deliverable requirements.

What you'll be doing

• Building relationships across IT and the wider business to pin down and shape requirements
• Gathering, analysing and documenting requirements, and turning them into user stories with clear acceptance criteria
• Mapping out how products, services and processes work today and how they should work in future (As-Is and To-Be), both internally and for customers
• Working with the UX team on customer journeys and digital experiences
• Getting involved in Agile delivery, including sprint ceremonies and backlog refinement
• Looking into how systems and operations are performing, and where they could be more resilient

What we're looking for

• A proven track record as a Business Analyst in a technology or digital setting
• Experience working with Product, Engineering and UX teams
• Time spent on web, mobile or customer-facing projects
• A good grasp of Agile ways of working
• Confidence dealing with stakeholders at all levels
• The ability to take technical ideas and put them into clear, well-structured requirements

What's in it for you?

• Annual bonus
• Yearly pay review
• Hybrid and remote working options
• Training and certification budget
• Enhanced annual leave
• Excellent pension
• Healthcare programme