Business Analyst

E pā ana ki a SkyCity | About SkyCity

The team of ICT professionals are dedicated, energetic and results focused.  We operate a large, complex IT infrastructure at SkyCity, which touches every part of the employee and customer experience.  We're constantly looking to improve performance to stay ahead of our growing business.

Mō te Tūranga | About the Role

Reporting to the Head of Solutioning, you'll be responsible for providing end-to-end business analysis across a diverse portfolio of projects and initiatives. You'll partner with business leaders, subject matter experts, developers, architects, testers, vendors, and product owners to ensure solutions deliver real business value.

As a Business Analyst, you'll combine strong analytical thinking with a data-driven approach to decision-making. You'll leverage data, insights, and business intelligence to identify opportunities, validate recommendations, measure outcomes, and support stakeholders in making informed decisions that deliver tangible business value.

Mōu | About You

We're looking for someone who can confidently navigate complex environments and build strong relationships across all levels of the organisation.

You'll ideally have:

• At least 5 years' experience in business analysis, IT applications, or system delivery environments.
• Experience using data to identify trends, support business cases, inform decision-making, and measure the success of initiatives.
• Proven success delivering technology solutions and business change initiatives.
• Experience working across the full project lifecycle.
• Strong stakeholder engagement and facilitation skills.
• Experience in both Agile and traditional project methodologies.
• Excellent problem-solving, process modelling, and documentation capabilities.
• The ability to influence, collaborate, and communicate effectively with diverse stakeholder groups

Ng****ā painga | Benefits

• A supportive, diverse company culture
• Work with a fun and hardworking team
• $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
• Staff convenience store (discounted milk, bread, eggs, butter etc)
• Heavily discounted staff car parking
• Career progression
• Medical insurance
• Discounts at our outlets
• Free trips for you plus one as many times as you like up the Sky Tower (if you like heights and not too busy!)

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.