Business Analyst

Business Analyst – Payment Gateway

Company: Swordedge Commercials Ltd.
Experience: 3–5 Years
Location: Mumbai
Role Summary

We are looking for a Business Analyst with experience in Payment Gateway/FinTech to manage functional requirements, merchant onboarding, payment flows, reconciliation, settlement, API integrations and Jira-based project tracking.

Key Responsibilities
Understand end-to-end Payment Gateway functionality covering Cards, UPI and other payment modes.
Manage merchant onboarding requirements including KYC/KYB, merchant configuration, MCC, transaction limits and go-live.
Prepare BRD/FSD, user stories, use cases, process flows and acceptance criteria.
Understand payment lifecycle: Payment Initiation → Authorization → Success/Failure → Reconciliation → Settlement → Refund/Chargeback.
Define and validate API request/response, webhooks, transaction status and refund flows.
Handle functional requirements for reconciliation, settlement and exception management.
Create and manage Epics, Stories, Tasks and Bugs in Jira.
Coordinate with Product, Development, QA, Operations, Risk/Compliance and banking partners.
Support SIT, UAT, defect tracking and production go-live.

Required Skills
Payment Gateway / Payment Aggregator
Merchant Onboarding & KYC/KYB
Cards & UPI transaction flows
Reconciliation & Settlement
Refunds, Reversals & Chargebacks
REST API / JSON understanding
Jira & Agile/Scrum
BRD/FSD and User Story preparation
UAT and stakeholder coordination

Good to Have: Payment Switch, ISO 8583, 3DS, NPCI/RuPay, Visa/Mastercard and RBI payment ecosystem knowledge.

If Interested dm or send updated cv on [email protected]

Pay: ₹600,000.00 - ₹1,533,296.67 per year

Benefits:

• Food provided
• Paid time off

Work Location: In person