Business Analyst

We are open to candidates based in Auckland, Hamilton or Wellington.

Are you a data-savvy Business Analyst who loves turning complex systems into clear, actionable insights?

At The Instillery, we bring together passionate, expert teams ready to solve big problems. We’re looking for someone who asks “why?”, thrives on continuous improvement, and wants to shape how our data empowers our people and clients.

What You’ll Be Doing

In this role, you’ll drive the development, operation, and support of our reporting requirements. You'll partner across the business to deliver quality insights, streamline platform workflows, and keep our systems running smoothly.

• Reporting & Analytics: Design and build strategically aligned business reporting. Communicate key insights to stakeholders across sales, finance, security, and compliance.
• Platform Support & Administration: Administer Tray.io, Power BI workspaces, ConnectWise BrightGauge, and complex API/SFTP data pipelines to ensure seamless data exchange across multi-vendor systems.
• Innovation & Problem-Solving: Continuously evaluate system requirements, troubleshoot issues, and discover new ways to deliver value to internal teams and clients.
• Relationship & Process Management: Build strong relationships and partner effectively across multi-vendor ecosystems (internal teams, external partners, and clients) to lead requirements gathering and drive shared outcomes.

What You Will Bring

• Experience: 4+ years of hands-on experience as an Analyst.
• Tech Stack & Tools: Strong proficiency with SQL, Power BI, and advanced Excel. Hands-on experience with Azure DevOps (ADO) for backlog management, and process mapping tools (Lucid/Miro).
• Documentation & Analysis: Proven track record in creating clear operational docs, mapping end-to-end data flows, conducting discovery workshops, and translating complex requirements into ADO user stories/ target output requirements
• Drive & Curiosity: A self-starter attitude, sharp analytical skills, and the ability to manage competing demands.
• Communication: Exceptional ability to distil complex technical or financial information so it is easy for anyone to digest.

Ready to make an impact? Apply today and let’s talk!