Business Analyst

In this role, you’ll be responsible for leading business analysis activities across complex projects, collaborating closely with stakeholders, product owners, and technical teams to ensure the delivery of valuable, user-focused solutions.

You’ll drive requirement discovery, facilitate discussions with business and tech teams, manage documentation, and contribute to the overall project vision by bringing clarity and structure to evolving business needs. This role requires a strong mix of analytical thinking, stakeholder management, and a hands-on approach to translating ideas into real outcomes.

Responsibilities

• Act as the liaison between IT capabilities and business objectives to facilitate, manage, and prioritize improvements through process or system solutions to increase overall quality and meet business partner demands.
• Lead requirement discovery sessions and stakeholder interviews to define clear, actionable business requirements.
• Conduct in-depth analysis to interpret and recommend best solutions to align IT and business initiatives, including requirements documentation and/or review for completeness and accuracy.
• Translate business needs into user stories, use cases, and test cases with measurable acceptance criteria
• Act as a change agent and subject matter expert in applications/specific area of knowledge; understand the request for change vs. what the most efficient resolution to make decisions and communicate information to the team, management, and stakeholders
• May act as Product Owner(depending on project requirements) to help align the overall strategic direction; collaborate and direct one or more teams to prioritize the work and assess impacts and risks.
• Guide teams through Agile, Waterfall, or hybrid methodologies to ensure timely, successful delivery
• Drive the testing lifecycle — planning, execution, and reporting — to ensure solution quality
• Mentor and support junior analysts, contributing to team growth and knowledge sharing. (e.g. processes, applications and/or methodologies).
• May facilitate or participate in agile ceremonies, or support/act as Scrum Master in close collaboration with Product Owner on the vision of team and workload.
• Collaborate with BDG teams during the pre-sales phase and contribute to the development of internal business analysis best practices, templates, and tools.

Requirements

• 7+ years as a Business Analyst in IT, with strong experience in handling complex projects
• Proficiency in gathering and translating complex business requirements into actionable insights
• Ability to facilitate meetings, lead discovery workshops, and drive consensus
• Experience working in Agile, Iterative, and Waterfall project environments
• Strong communication and presentation skills across technical and non-technical audience
• Results oriented with strong organizational skills to manage multiple priorities within deadlines.
• Prior experience in Retail, eCommerce, and/or BFSI domains is a strong plus.