Business Analyst

We are seeking a detail-oriented, analytical, and proactive Business Analyst to join our team. In this role, you will analyze business processes, gather and document requirements, identify opportunities for improvement, and support data-driven decision-making. You will work closely with stakeholders, technical teams, and management to understand business needs, streamline operations, and deliver effective business solutions.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders and clients.
• Conduct business process analysis to identify gaps, inefficiencies, and opportunities for improvement.
• Prepare detailed Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and other project documentation.
• Collaborate with cross-functional teams, including development, operations, sales, and management, to ensure successful project execution.
• Analyze business data, identify trends, and provide actionable insights to support strategic decision-making.
• Create process flows, workflows, use cases, user stories, and business models to communicate requirements effectively.
• Conduct stakeholder meetings, requirement-gathering sessions, and project discussions.
• Work closely with technical teams to translate business requirements into functional specifications.
• Monitor project progress, track deliverables, and ensure alignment with business objectives.
• Perform gap analysis, impact analysis, and root cause analysis to recommend business solutions.
• Support User Acceptance Testing (UAT), validate deliverables, and ensure solutions meet business requirements.
• Develop and maintain reports, dashboards, and presentations to communicate business performance and project updates.
• Identify process improvement opportunities and recommend strategies to enhance operational efficiency.
• Ensure proper documentation, maintain project records, and support continuous improvement initiatives.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Business Analytics, Management, or a related field.
• 0–3 years of experience in business analysis, business operations, project coordination, or a related role.
• Strong understanding of business analysis methodologies, requirement gathering, and business process modeling.
• Proficiency in Microsoft Excel, Word, PowerPoint, and other MS Office tools.
• Familiarity with Jira, Confluence, Microsoft Visio, Lucidchart, or similar project management and process-mapping tools.
• Basic knowledge of SQL and data analysis is preferred.
• Understanding of Agile and Scrum methodologies, SDLC, and project management processes.
• Ability to prepare BRDs, FRDs, user stories, use cases, and workflow diagrams.
• Strong analytical, problem-solving, critical-thinking, and decision-making skills.
• Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and priorities.

Preferred Qualifications

• Experience with business process modeling, workflow automation, and process optimization.
• Familiarity with Agile frameworks, Scrum ceremonies, and sprint planning.
• Knowledge of data visualization and reporting tools such as Power BI or Tableau.
• Understanding of database concepts, SQL queries, and data management.
• Experience with project management tools such as Jira, Trello, or Asana.
• Familiarity with software development life cycle (SDLC), requirement traceability, and change management.
• Knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Experience in stakeholder management, client communication, and cross-functional collaboration.
• Relevant certifications such as ECBA, CCBA, or Agile Business Analysis are an added advantage.

What We Offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• Collaborative and innovative work environment.
• Exposure to modern business analysis tools, technologies, and methodologies.
• Hands-on experience working with cross-functional teams and business stakeholders.
• Opportunities to work on diverse projects and develop business and technical expertise.

Pay: $94,095.00 - $113,319.00 per year

Benefits:

• 401(k)
• Family leave
• Health insurance
• Paid holidays
• Paid sick time
• Parental leave

Work Location: Hybrid remote in California City, CA 93505