HCL Technologies Malaysia SDN BHD
Business Analyst
Skills
22 days ago
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Important information
Contract type:
Permanent
Salary:
MYR 96,000 – MYR 144,000 / year
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
6 October 2026
What they need
About the role
This is a Business Analyst role requiring 7+ years of experience. You will collaborate with business stakeholders to gather, analyze, and document business requirements, and translate business needs into functional and non-functional requirements. You will work closely with development, testing, and project teams throughout the project lifecycle, with a focus on insurance domain expertise.
Key responsibilities
- Collaborate with business stakeholders to gather, analyze, and document business requirements
- Conduct requirement elicitation workshops, interviews, and stakeholder discussions
- Translate business needs into functional and non-functional requirements
- Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), user stories, process flows, and use cases
- Perform gap analysis and recommend process improvements
- Work closely with development, testing, and project teams throughout the project lifecycle
- Support UAT planning, execution, and defect resolution
- Track requirements, changes, and project deliverables
- Facilitate communication between business users and technical teams
- Ensure solutions meet business objectives and stakeholder expectations
About you
- 7+ years of experience
- Strong experience in requirements gathering and stakeholder management
- Knowledge of SDLC, Agile, Scrum, and Waterfall methodologies
- Experience in process mapping and business process re-engineering
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Experience with tools such as JIRA, Confluence, Visio, Excel, and PowerPoint
- Ability to create wireframes, workflows, and business documentation
- Bachelor's degree in business administration, Computer Science, Information Technology, or related discipline
- Knowledge of insurance domain and insurance products
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