Business Analyst

Business Analyst

Job requirements

Experience Range: With at least 4 years of experience in business analysis, including 2 years specifically working with Pega platform solutions in product management environments Key Responsibilities:

• Lead requirements gathering and analysis for Pega platform solutions, ensuring alignment with business objectives and measurable outcomes
• Develop precise user stories, acceptance criteria, and process flows to drive agile product development and effective sprint planning
• Facilitate stakeholder workshops and meetings to define, refine, and validate functional and non-functional requirements
• Produce and maintain comprehensive documentation, including BRD, FRD, wireframes, mockups, and process diagrams using Visio, Lucidchart, or Draw.io
• Map business processes using BPMN methodologies and value stream mapping to identify and quantify process improvement opportunities
• Coordinate with cross-functional teams to ensure solution feasibility, timely delivery, and successful product releases
• Support backlog grooming, sprint planning, and user acceptance testing (UAT) coordination to validate business solutions
• Analyze upstream and downstream system integrations, perform data validation, and support data analysis for seamless process execution

Required Skills:

• Pega Platform expertise, including case management and terminology (Cases, Stages, Steps, Personas)
• Requirements gathering and business analysis for digital process automation
• User story writing and acceptance criteria definition in Agile/Scrum environments
• Process mapping and BPMN modeling using Visio, Lucidchart, or Draw.io
• Experience with Agile/Scrum methodology and backlog management
• JIRA or Azure DevOps for requirements tracking and sprint management
• Documentation skills for BRD, FRD, process flows, wireframes, and mockups
• Confluence for collaboration and documentation
• Data validation concepts and integration awareness with upstream/downstream systems

Preferred Skills:

• Advanced value stream mapping and process improvement experience
• Experience coordinating UAT and business validation in enterprise environments
• Familiarity with data analysis and reporting tools (e.g., Power BI, Tableau)

Desired Qualifications:

• Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field
• Pega Certified Business Architect (PCBA) certification
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.