Business Analyst

Job Title: Business Analyst

Location: 1025 Airport Pkwy, Gainesville, GA 30501

Duration: Full Time

Position Summary:

The Business Analyst supports translating business needs into clear, testable requirements and guiding them through delivery, UAT, and rollout.

Responsibilities

Requirements & Stakeholder Engagement

• Lead discovery with business users and subject matter experts through interviews, workshops, and observation of current processes.
• Proactively follow up with stakeholders to close gaps, resolve conflicting needs, and confirm decisions.
• Document current and future state processes and identify operational impacts of proposed changes.
• Write clear user stories with testable acceptance criteria, business rules, and process flows.

Agile Delivery

• Partner with the Product Owner to refine and prioritize the backlog.
• Run Scrum ceremonies including daily stand-ups, backlog refinement, and sprint reviews.
• Serve as the day-to-day bridge between the business and the delivery team, answering questions and clarifying scope.
• Track open questions, dependencies, and risks and raise them early.

UAT & Rollout

• Plan and coordinate User Acceptance Testing, including test scenarios, scheduling business testers, defect triage, and sign-off.
• Support rollout planning, including user communications, training materials, quick-reference guides, and go-live support.
• Gather post-launch feedback and turn it into backlog improvements.

Position Requirements

Formal Education & Certification

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.
• CBAP, CCBA, PMI-PBA, or Agile/Scrum certification preferred.

Knowledge & Experience

• 4+ years of business analysis experience on software applications or digital products. Demonstrated quality of work matters more than years.
• Proven experience eliciting requirements from business stakeholders and writing user stories with acceptance criteria.
• Hands-on experience running Scrum ceremonies in an Agile environment.
• Experience planning and coordinating UAT and supporting production rollouts.
• Experience with Jira, Azure DevOps, Confluence, or similar tools.
• Experience with vendor or supplier portals, ERP, procurement, or accounts payable processes preferred.
• Experience in fuel, logistics, supply chain, or another B2B operational environment preferred.

Qualifications & Characteristics

• Personable and confident communicator who can get clear answers from busy or hard-to-reach stakeholders.
• Able to explain technical concepts to business users and business needs to technical teams.
• Strong follow-through: owns open questions until they are resolved.
• Adapts quickly to changing priorities and picks up new business domains fast.
• Positive, accountable attitude and a strong service orientation.