Business Analyst

We are looking for a detail-oriented Business Analyst to manage end-to-end operational data, reconciliation, validation, and reporting activities. The role involves analyzing large datasets, identifying discrepancies, coordinating with cross-functional teams, and ensuring timely resolution of data-related issues. The ideal candidate should possess strong analytical skills, proficiency in MS Excel, and the ability to drive data accuracy and process efficiency.

Role & responsibilities:

• Data Management & Validation: Collect, consolidate, and validate operational data, including financial adjustments, penalties, deductions, and other relevant inputs to ensure data accuracy and completeness.
• Reconciliation & Analysis: Perform data reconciliation across multiple sources, identify discrepancies, investigate mismatches, and coordinate with relevant stakeholders for resolution.
• Cross-Functional Coordination: Collaborate with central teams and operations stakeholders to ensure accurate data flow, timely information sharing, and smooth execution of business processes.
• Issue Resolution: Analyze data-related issues, identify root causes, and coordinate with relevant teams to minimize operational impact.
• Reporting & MIS: Prepare and maintain MIS reports, reconciliation trackers, dashboards, and exception reports to monitor data accuracy, pending issues, and process performance.
• Case Management & Follow-up: Maintain a tracker of critical discrepancies and unresolved cases, ensuring consistent follow-up until closure within defined timelines.
• Stakeholder Coordination: Share finalized data and relevant case details with concerned teams, including recovery and field support teams, for further action.
• Process Improvement: Identify recurring errors, process gaps, and inefficiencies, and recommend improvements to enhance data quality, reporting accuracy, and operational efficiency.
• Documentation & Compliance: Maintain accurate records, supporting documents, and audit trails for reconciliations, adjustments, and issue resolutions.

Preferred candidate profile

• Strong proficiency in MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, data cleaning, and reconciliation.
• Experience in handling large datasets and preparing structured reports.
• Strong analytical thinking, problem-solving, and root-cause analysis skills.
• Excellent communication and stakeholder management skills.
• Strong attention to detail, ownership, and ability to manage multiple priorities within deadlines.