Business Analyst

🌟 We're Hiring: Business Analyst! 🌟

We are seeking a detail-oriented and analytical Business Analyst to join our team in Singapore. The ideal candidate will have at least 4 years of experience analyzing business processes, identifying opportunities for improvement, and supporting data-driven decision-making. You will play a key role in bridging the gap between business needs and technology solutions.

📍 Location: Singapore, Singapore

⏰ Work Mode: Work from Office

💼 Role: Business Analyst

JD: Key Responsibilities Discovery and Requirements Analysis

• Gather, analyse and document business needs, user needs, current-state and future- state processes, user stories, functional and non-functional requirements and acceptance criteria.

• Facilitate workshops and discussions with business users, product and project teams, engineers and vendors to clarify needs and support solution design.

• Analyse the impact of requested changes and support prioritisation and scope decisions.

Process, Data and Traceability

• Develop and maintain process flows, data mappings, business rules, requirements documentation and supporting artefacts.

• Maintain end-to-end requirements traceability and assist with backlog refinement and sprint activities.

• Analyse business and operational data, define relevant measures and support reporting and dashboard requirements.

Testing and Defect Management

• Prepare test scenarios and coordinate system, integration, regression and user acceptance testing.

• Track defects, support investigation and retesting, and maintain clear evidence through resolution and closure.

• Confirm that delivered outcomes meet documented requirements and acceptance criteria.

Deployment and Operational Transition

• Support deployment planning, change communications, operational readiness and transition to business-as-usual operations.

• Support production issue analysis, post-production stabilisation and resolution of outstanding defects.

• Undertake structured handover and job-shadowing to acquire relevant system, process, vendor and stakeholder knowledge.