Business Analyst

Details

Reference number

486215

Salary

£49,600 - £54,500

£51,800 – £54,500 in London; £49,600 – £52,200 in Durham, Preston, Glasgow

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

NS&I Band 4

Contract type

Fixed term

Loan

Length of employment

23 Months

Business area

NS&I - Business Delivery and Transformation

Type of role

Analytical

Digital

Project Delivery

Other

Working pattern

Full-time

Number of jobs available

2

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Can be based at any one of our four offices in the UK. These are London (SE1 9HA), Durham (DH1 1SL), Preston(PR4 1TE) or Glasgow (G2 8JX)

About the job

Job summary

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.

We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.

The Business Analyst bridges the gap between business needs and technical solutions. They are responsible for understanding the business goals, target operating models, processes, and challenges and then translating these into clear, outcome focussed requirements for delivery by NS&I’s strategic partners. Their role is to ensure that business objectives are understood and met through the most effective use of technology and processes.

The Business Analyst performs an influential role within the Business Transformation Programme, providing project scope definition, process modelling, gap analysis, requirements definition, feasibility assessments, and support for funding approvals and benefits realisation. Collectively these activities help manage complexity, prevent miscommunication, improve operational efficiency, mitigate risk and support delivery of business value.

Job description

• Business Situation Investigation and Problem Analysis

Investigate root causes of business problems, or opportunities, identifying where a particular business need exists and shaping the project to address this need.

• Business Process Modelling and Improvement

Research, analyse and define current and proposed business processes, apply gap analysis to identify actions required to implement the revised processes.

• Business Analysis Reports and Presentations

Synthesise information, viewpoints and diagrams into objective reports and presentations that enable efficient communication and effective decision making.

• Business Case Development and Feasibility Assessment

Evaluate the options to meet the business need and support development of the business case throughout the funding approval cycle.

• Business Requirements Definition and Validation

Elicit, analyse and define requirements for business and IT change initiatives, ensuring traceability and alignment across strategic delivery partners.

• Business Acceptance Testing

Support NS&I People in testing new business and IT changes to ensure acceptability and delivery of agreed business outcomes.

• Business Change Deployment

Support the deployment of business and IT changes, within NS&I Corporate (Head Office), to ensure a smooth transition.

Person specification

See attached role profile for further details

Qualifications

BCS International Diploma in Business Analysis (or equivalent)

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Working Together

We only ask for evidence of these behaviours on your application form:

• Changing and Improving
• Working Together

Benefits

Alongside your salary of £49,600, National Savings and Investments contributes £14,369 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Some benefits of working at NS&I include:

• • Learning and development tailored to your role
  • An environment with flexible hybrid working options
  • 9-day fortnight scheme
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 28.97%
  • Generous annual leave – starting at 25 days, increasing to 30 days
  • Performance-related variable pay bonus
  • Enhanced maternity, paternity, adoption and shared parental leave

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

To apply, please click the link on this advert and follow the steps to complete the application form.

In your application you will be asked to provide the following

• An outline of your career history and qualifications with your key responsibilities and achievements.
  • A 250 word personal statement explaining the experience you have as a business analyst in your career so far.
  • A 250 word statement for each selected behaviour at sift.
    • Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR ‘situation, task, action, result’ method of giving examples.

We will assess applications on your personal statement and behaviour statements.

In the event we receive a large number of applicants, applications will be sifted first on the Personal Statement. Only those that meet the minimum acceptable score for this criteria will qualify for the full sift and be considered for interview.

If shortlisted, you will be invited to attend a 1 hour panel interview via video call.

You will be expected to provide evidence of the full BCS International Diploma in Business Analysis or equivalent qualification you hold ahead of the interview.

As part of this interview you will be asked to make a 10 minute presentation aimed at demonstrating your experience with business analysis

Interviews will take place from the 19th November 2026.

Right to Work

As part of our recruitment process NS&I will ask about your right to work status. Candidates must have the right to work in the UK and meet eligibility requirements to work within the UK Civil Service.

If applying for a role on a fixed-term contract, you must hold a valid visa that covers the full duration of the contract, or at a minimum, the majority of the term.

Please note we are currently unable to offer visa sponsorship, as a result candidates requiring sponsorship are not eligible to apply.

Qualifications

Evidence of the qualification listed for this role will be required at the interview stage. The offer will be subject to successful verification of this qualification. We kindly ask that your application details are accurate and meet the stated requirements, as incorrect information may affect the progress of your offer.

Security and Credit Checks

This role is subject to Baseline Personnel Security Standard and financial credit checks.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Working for NS&I

Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

For NS&I employees: If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.

For existing permanent NS&I employees: Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.

For NS&I employees on a fixed term contract: If moving to another fixed term role, you will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.

For Existing Civil Servants: If you are transferring from another government department at the same grade, your current salary will generally be matched within reasonable parameters and subject to NS&I pay ranges. If you are transferring on promotion, you will be offered the starting salary at the bottom of the pay scale. If you are transferring on promotion and your existing salary is within the advertised range, you will be offered a maximum of a 10% uplift on your existing salary (up to the advertised maximum).

For External Candidates: If you are not currently employed within the civil service, you will be offered the starting salary at the bottom of the advertised pay range.

Further information

Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : HR Team
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

If you have a complaint concerning this recruitment campaign, please send your complaint to [email protected]