Business Analyst

Responsibilities:

• Work closely with business user in business process improvement to align with business and project objectives, and bridge the gaps between business users and technical solution team.
• Work closely with business users and vendors to solve process-related problems
• Prepare documentation of processes, workflows or business requirements
• Bridge the gaps between business and IT, you are the key person to articulate clearly the business requirements to the technical team and technical proposition to business context.
• Facilitate workshops with users, vendors such as requirement workshops, gap analysis, test planning and deployment planning.
• Work closely with vendor and solution managers to ensure the right implementation of IT solution to meet the business needs.
• Review and critique vendors’ and in-house team deliverables and offer conclusion to project manager / delivery manager.
• To write and get acceptance upon collaboration with business users on all Test Plan
• Manage and perform functional testing of systems before release to business users’ for acceptance test.
• Managing users for adhoc / urgent change requests
• Support User Acceptance Test Planning & automated and manual testing

Requirements:

• Bachelor's degree in information technology, Info Systems or equivalent.
• Min 5 to 8 years of experience in the role of Business analyst in insurance domain analytical work.
• Experience with health insurance, would be an advantage.
• Strong knowledge of database structure systems and data mining/mapping, transformation.
• Proven track records of successful implementation of projects
• Advocate and strong leader and experience in implementing digital solutions.
• Able to work under pressure and within tight deadlines on several initiatives simultaneously
• LOMA / Diploma in Life Insurance is highly preferred
• Business Analysis Certification/ Tester Certification is a plus
• Strong business analytical skills with demonstrated ability to extensively analyze business requirements related to insurance products
• Possesses excellent facilitating skill in managing workshops and focus groups with strong business and vendor engagement skills
• Strong passion for and knowledge of technology
• Good leadership, communication and interpersonal skills. Proactive and self-initiate, with ability to manage and lead one or more streams of the project
• High level of analytical and problem-solving skills with strong attention to details. Ability to turn complex concepts to actionable recommendations for decisions.