Business Analyst

Benefits of this role:

• 13th Months Salary (upon Company Declaration)
• Project Incentive (upon Company Declaration based on project performance)
• Transport, Meal, Birthday Allowances (upon Confirmation)
• Sports Activities (Badminton & Basketball), Company Outing
• Training and certification sponsored by company (Selected employees).
• Rewards and recognition: Long Service Award / Best Performer Award / Role Model Awards etc

Job Responsibilities

Project Lifecycle Management

• Lead project initiation, define objectives, scope, budget, and delivery standards, and create the Project Charter.
• Plan the overall project process (e.g., Agile, Waterfall, or Hybrid models), break down work packages (WBS), and allocate resources.
• Monitor project execution, ensure progress aligns with the plan, address major deviations, and adjust strategies.

Team Management and Collaboration

• Lead cross-functional teams (e.g., development, testing, design) by clarifying roles and responsibilities, and motivate members for efficient collaboration.
• Resolve team conflicts, optimize communication mechanisms, and improve overall execution efficiency.

Risk Management and Decision-Making

• Identify, assess, and prioritize project risks, develop contingency plans, and lead issue resolution.
• Make decisions on key milestones (e.g., requirement changes, technology selection), balancing quality, cost, and time.

Resource and Budget Control

• Develop project budgets, monitor actual expenditures, and control cost overruns.
• Coordinate human resources, software/hardware resources, and third-party vendors to ensure proper resource allocation.

Quality and Delivery Management

• Define acceptance criteria for deliverables, organize stage reviews (e.g., requirement reviews, UAT testing).
• Ensure final deliverables meet customer or business objectives, and address any issues until closure.

Stakeholder Communication and Reporting

• Regularly report project progress to senior management and clients, manage stakeholder expectations, and gain support.
• Coordinate client requirement changes (CCB process), and ensure contract and SLA compliance.

Job Qualifications

Educational Background
Bachelor's degree or above, preferably in Computer Science, Software Engineering, Project Management, or related fields.

Experience Requirements

• Possesses a minimum of 1 year of working experience in the related field, showcasing a comprehensive understanding of complex projects and experienced in product management.
• Proficient in the Software Development Life Cycle (SDLC) and practical experience with Agile development (Scrum/Kanban) or Waterfall models.

Core Skills

• Methodology and Tools: Proficient in project management tools (Jira, Confluence, MS Project) and collaboration platforms (Slack, Teams).
• Familiar with requirements management (e.g., user story maps), Gantt charts, burndown charts, and other planning methods.

Soft Skills

• Leadership: Ability to unite teams, drive decision-making, and take ultimate responsibility.
• Negotiation and Influence: Balance client, team, and company interests to secure resource support.
• Stress Resistance: Adapt to high-intensity work and stay goal-oriented amidst uncertainty.